On 13/9 i collected my med at CLicks west end Kleksdorp which was already made up. On the 17th when i wanted to use my med i realized that the dopaquel that i have to take was not as what i was used to using. So without a nights sleep i went back and discovered that the wrong mg amount was issued. I use 100mg and 25mg was issued. I had to travel 50km to town to rectify this. So 100km in a week to get the correct med. This is unacceptable. Mr T. Marumo the one handling the prescription. The question now also is who was the pharmacist that signed of the prescription. This means double Negligence by both employees. This kind of negligence is unacceptable for professional employees
This excludes the traveling cost on my expense. Departmetal steps must be taken against this employees. I am also of the opinion that i should be compensated for my travelling cost due to negligence of your employees. This is not the first time i am experienced from clicks. I am also lodging a complaint with polmed to move my cronic to another provider. Feedback is being awaited.