Being ignore by a manager - Consumer Complaint for Clicks Store - Head Office



SENDER
Phumelele
Good morning
On Tuesday I went to buy airtime on clicks waterfront R110 vodacom and R30 mtn. Cashier gave me R110 telkom instead of vodacom as I was walking out I saw the slips it was telkom not vodacom.
I turned back the cashier couldn't help me change airtime she send me to the store manager... I ask the guy who was a manager on duty can I change my airtym because the cashier gave me a wrong voucher and the manager said to me they can't I need to sell to someone.

I didn't understand it because I didn't go so far with the voucher I was buy the door and he saw me I didn't go to far.... Ignorance is too much
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COMPLAINT #5572 - Refund / Exchange Issues
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