Poor food.... - Consumer Complaint for Barcelos



SENDER
Debra Oelofse
RECIPIENT
Barcelos
I regularly purchase Barcelos Chicken in Jean Avenue Centurion. On the 23rd of March I bought the whole chicken special with the coleslaw/rice/garlic loaf etc. ..let me tell you I was so dissapointed. I tried calling the store that night...no luck...the chicken that was supposed to be a full chicken was literally just bones..hardly no meat on it. Flame grilled, no. It was also pink inside. I then called the following morning to get told that the manager/owner is not in. His cell no was given but he did not call me back or answer my calls. I also left a message with the staff to ask manager to call me...nothing happened. Eventually, I called his cell no again and his wife answered. After explaiming to the owner what was wrong and that I demand him to replace the food purchased and that I will see him that next day. He simply told me that I could come and see him but I wouldn't be getting anything from him. He was rude and was not in the slightest way interested in sorting the issue out...very disgusted with his service etc. You may call me on 062 433 4882
Comment
COMPLAINT #1551 - Product Issues
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