Poor service delivery - Consumer Complaint for Bradlows - Head Office

Im beggining to hate Bradlows with my whole heart,i bought a Tivolli diningroom suite at Bradlows Pongola,firstly i didnt want them to charge delivery for me but they did it without my knowledge,i went there on friday to collect my stuff they told me they have charge me delivery,fine,they called on Sunday asking for my whereabout my husband told them im home,they said they are coming to deliver,up until today i havent recieve my goods,i tried phoning them but the sales lady and the manager dont pick up my calls,they dont even bother to tell me when am i going to receive my goods,when they do pick up,they tell me about their problem at the warehouse,how is that my problem?now,tomorrow 18 december im going there to cancel the deal and i want my money back.i am tired