Poor serviceablity - Consumer Complaint for Translux - Head Office

Hi there im a passanger on trunslux and im on my way home from Kimberly and thismorning the bus stoped to find out the vattery is dead, when we asked the driver the situation all we got back is scilence we have been stuck in springfontain for almost 3 hours and nobody can gove the passangers a solution on this situation im really dissapointed, apparently we told they had a Solution but that was that an idea people are getting irritaed foe the lack of service and poor communication between the coachman and passangers