Repayment - Consumer Complaint for Cashwagon Philippines

Relyn Tirambulo
I have a concern with cashwagon. I have paid my loan amounting to 7000 but I have used my previous loan's loan agreement number. In other words, the amount I have paid is still under my name and I have evidence that I paid. Another thing is I changed my prepaid number into a postpaid, this means they cannot contact me but they have my email, they have my facebook and I even called their landline but they will direct me to chattting and no one ever answered my concern. I am writing this concern because in my app it's still overdue and they even called my boyfriend about it. Now, why not check their email and answer me there and contact me. I hope they will change their system on an easier way of contacting them.7000 is a big amount I hope they can notify me about this. Pinapahirapan nila yung mga customer nila.

COMPLAINT #1919 - Billing or Collection Issues
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