Tv taken for repairs - Consumer Complaint for MASTERCARE - HEAD OFFICE

Poor quality picture tv taken 6wks 3 Wk’s later was called by cookie to say repairs cost R 3000. That’s not my problem repair and sen to me. Was told that so called manager shaun was to call me To date still waiting for shaun the manager of Durban branch. Eventually I called the MD this morning ant it was resolved. My opinion Mastercare does not have a competent regional manager shame it had to take the MD to resolve it.