Your staff has an attitude problem - Consumer Complaint for Mercury Drug - HEAD OFFICE



SENDER
Rose De Los Reyes
09/22/2020 6PM

GOOD DAY! I WANTED TO EXTEND MY COMPLAIN TO THE STAFF ESPECIALLY TO THE CASHIERS OF MERCURY DRUG STORE (WOMAN WITH BANGS WITH WHITE HAIRS) IN ILOILO CITY, JARO ILOILO CITY ACROSS WEST VISAYAS MEDICAL HOSPITAL.

My scenario:
There was a long line since there is only one opened cashier and then this other staff opened so she said she’s open so I transfer but she did not entertain me because she called the other customer who were supposedly next on the current line so I transferred again but It seems to be this granny lady is complaining that I transferred like she did not want to let me pay my items but she was already punching the bar code and the worst part when I left she kept on mouthing words that are not necessary it just shows how lazy you are like what you don’t want to let me pay when i am already next in line.

CASHIER COMPLAIN AND SHOWS NO INTEREST IN SERVING CUSTOMERS. Thank you. Please improve that kind of attitude especially to the woman who served me today.
Comment
COMPLAINT #6598 - Customer Service Issues
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