Sofa leather has peeled off - Consumer Complaint for PAN EMIRATES FURNITURE

I bought a leather sofa for AED 3500 about 3 years ago. Within 12 months its leather started to peel off. Now, it looks horrible as all the leather is gone. After buying an expensive product from PAN Emirates I expected some peace of mind but hasnt been the case. Could you please let me know what can be done with my sofa? Kindly escalate my concern to the relevant person to deal with selling a substandard product to the customer.