- Consumer Complaint for Bradlows - Head Office



SENDER
Sandisa Funo
I came to settle laybye and collect the item (coffee table).
I did the laybye at Bradlows Westgate Branch and reffered to Prominade Br for collection as they were out of stock, and they will contact each other to have the coffee table wrapped and prepared foe collection.
On my arrival at the Priminade Br it was a complete opposite
1. Not wrapped and on display
2. Full of scratches
I raised concerns of the condition but the personel said I need to sort it with the other br which meant more loss to me ( time,transport and now loss of interest)
I then settled for the one they have on display regardless of the condition but the staff refused clean/wrap & taking it iyt off their store for me and claimed Policy isseus instead advised me of asking random guys on parking to assist me.

IF I ONE WANTS TO MEET AROGANT CARELESS STAFF,BRADLOWS WILL BE THE RUGHT PLACE.
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COMPLAINT #4978 -
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