Medical Aid Use - Consumer Complaint for Clicks Store - Head Office



SENDER
sefikile nkomo
good day i would like to complain about clicks festival mall, dispensary section, as a loyal customer i had been purchasing my medication with medical aid since 2015, today 17/09/2020.At around 14:00 i went to purchase my medication, the gentleman who was assisting me said i need to produce my ID in order purchase my medication, he was so rude.I didnt like the way he handle the situation he scanned the products and few minutes later he changed his mind and requested ID book, i felt like i was treated like a criminal as if he didnt trust me that the medical aid card bellowed to me, i felt disrespected and undermined. As a result i dont feel the need to purchase anything from clicks after this incident, as from today am going to purchase my products at dischem
Comment
COMPLAINT #6422 - Customer Service Issues
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