Bed purchase - Consumer Complaint for OK Furniture - Head Office



SENDER
Simnikiwe Tase
Good evening

Im Mr S. Tase on the 27 of November 2020 on friday i payed a bed cash at umtata plazza OK Furnitures till today im sleeping on the floor please assist .

Reply by slim on 11 December, 2020
Hi,

you are not alone. i also bought a bed at their burgersfort branch & its stories every week. their customer service sucks, they don't update & going for my refund tomorrow.
Reply by Ramaisele monya on 26 December, 2020
I also bought a bed at moruleng ok furniture they give me a base with a damaged mattress l went back to them they promised to came to exchange the mattress but till 2day they always said they are waiting for my mattress to arrive at shop is been a 5 month I almost give up
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COMPLAINT #9634 - Customer Service Issues
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