NO service at Clicks Vryheid. KZN - Consumer Complaint for Clicks Store - Head Office



SENDER
Sue Dewar
I arrived at Clicks in Vryheid on Friday at 2.40pm. I wanted 10 Allergex pills. I was 15th in the queue at the dispensary. 4 People (pharmacists?) were in "the back". Eventually one came out after 10 mins. Getting my 10 pills took 20 mins!
THEN I had to join the other queue at the tills. 3 tellers were having a loud and glorious conversation for more than 20 mins (only one till was operating at a snails pace, as she was also listening to the conversation) We were 26 people in that queue (from the tills at the front window, halfway down to the dispensary). When I asked for the manager by his name (Dennis) I just got a flat "NO" from the 3 chatting in the corner. Vryheid Clicks has NEVER been run SO BADLY. Thank goodness for other chemists in town. I definitely will NOT bother with Clicks anymore. It is out of control and has gone to the DOGS!!
When Bongani was still there, everything ran smoothly!
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COMPLAINT #5650 - Service Issues
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