Contract Application - Consumer Complaint for Vodacom - Head Office



SENDER
Tebogo
I applied for a contract with you guys on the 7th of December at your Sandton store were I was declined even though my credit status is healthy. This actually puzzled me and I decided to let it slide and I applied with Telkom last week on 05/01/21 and I got approved.


Now since the time I put through an application with you guys there has been a number that keeps calling me 011 430 6556 including some international numbers and these people are asking if Vodacom has called me as yet and they have my details - which I fail to understand how they got hold of them because there is no other place I furnished my details to except to Vodacom.

The person who handled my case for the application is Lear who claimed to be the store manager. This guy was very dodgy I'd have to admit, what I know is when you apply for something you get feedback same time - with him he advised that I will receive feedback the next morning which I agreed to it.

I followed up with him the next day late in the afternoon as he promised to get back to me and he advised that the application was unsuccessful.

What bothers me is there is no inquiry on my credit report from Vodacom till this day!

When I google the number 011 430 6556 I found out that scams are being done with this number.

Therefore it means that Lear (store manager) is part of the scam and I am taking further steps in regards to the matter!
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COMPLAINT #10850 - Sales Issues
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