Because I am black - Consumer Complaint for PEP STORES



SENDER
Terrence
RECIPIENT
PEP STORES
Good day I had the most unpleasant experience at pep stores in Mandalay. I left my house going to shoprite to do a small shopping which I did after my shopping I realize I forget to pay my dstv and I was already on my way out of the center so I quickly turn into pep so that I can pay my dstv only to be told "WHY ARE YOU COMING TO PAY HERE, WHY DIDN'T YOU PAY AT SHOPRITE". I acted as if I ddnt not hear her and she start speaking in her own a language I felt so embarrassed and I ask her why is she so rude if she can't help me she can't just tel me then I can ask someone else... She keep on talking and at the same time she was chatting on her phne, she then slap her fingers asking for my details before I even give she tell me its offline and I must leave.I don't know is this the best service you train yo staff..
The name of the lady in particular is "AKHONA"


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COMPLAINT #4972 - Customer Service Issues
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