Always putting the wrong pricing on the shelfs - Consumer Complaint for Clicks Store - Head Office



SENDER
Thubelihle Mashia
Iwalked in at Clicks to buy chocolates. I saw the advertised price as R20, and R38 when I went to the till they told me a different price of R127. This is not the first time this is happening. I was at clicks again on Monday and I bought Gum that was saying a different price from their prices at the shelves but I decided to let it go. Now I see that it’s an ongoing problem that is not being sorted. So according to the CPA (Consumer Protection Act) you suppose to sell me that product with the price that was advertised.... a guy buy the name of Jimmy(Supervisor) told me that I know that it’s impossible for them to be that price and he said there’s nothing I can do... I’m so unhappy and I’ve been a clicks customer for the longest time. I also took pictures for proof if you guys require that
This is Kempton Square Clicks in Gauteng
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COMPLAINT #4877 - Billing or Collection Issues
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