Disappointed customer - Consumer Complaint for OK Furniture - Head Office

Tshepiso Sehlako
I bought a KIC fridge in June by August the top side stopped working.A technician was sent and fixed it and now it's not working at all top and bottom my groceries got rotten.Im so pissed beyond cause clearly I'll be facing this problem forever.Every 2 months I'll be dealing with this and eventually it will be out of warranty I'll have to fix it from my own pocket.If this is not sorted ASAP I'll have to take the legal way cause clearly this is a factory fault.☹️☹️☹️☹️
Reply by Bochabelo on 17 October, 2020
I just bought couches at ok and made an agreement that my installment will be the 1st of each month, on Wednesday I received a call informing me that I'm getting paid onthe 15th so I must pay onthe 17th.i won't be bullied by you guys and sales people, I have signed a contract and if have a problem bring my deposit and take you couches. My salary day it's not you concern, it's my constitutional right to choose a day to pay my debts. I will pay on our agreed dates, I won't be bulliet by you.
COMPLAINT #7528 - Guarantee Or Warranty Issues
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