Covid 19 : security refuse to assist - Consumer Complaint for Clicks Store - Head Office



SENDER
Wanda van der Spuy
On 31/05/2020 me and my daughter visit Baywest Mall Clicks. While standing in the line to pay there were more than 10 people before us and a few behind us. An African lady left the line and we move forward after a while she came back and stand next to my child that was infront of me. I asked her please step away from my child and keep the social distance. She refuse and said it was her place. At no time did she mentioned or ask that her place must be kept. After 5 times of me asking her to stand away from my child she move closer to my child face to face touching my child and talking in her face. I called the security but he did nothing she refuse to move out of the line or away from us. After a while he walked with her and she went straight to the tellers at the front before everyone and paid. It this what Clicks is standing for? ME AS A WHITE CUSTOMER MUST BE HUMILIATED AND DISRESPECT BY YOUR STAFF AND ALLOW PEOPLE TO NOT COMPLY TO THE DISASTER MANAGEMENT ACT OF COVID 19 IN YOUR STORES?
Comment
COMPLAINT #3351 - Other Issues
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