I applied for credit in Bradlows (Festival Mall) on the 08-07-2019 last week Monday. I was approved and then I made a purchase for a queen size bed, television stand and also a coffee table. I asked them to be delivered by 11-07-2019 on Thursday last week. I then called them on the 11-07-2019 and requested to speak to Thabiso the person who assisted me with the sale. Thabiso was not available the whole day I left more then five messages I was also told he will get back to me which he did not. I had to go back to the store to see what was going on. The lady who also assisted me with name Magaret tried to explain to me that my application was approved on the 10-07-2019. So they were going to deliver on the 12-07-2019 first thing in the morning before 10h00, as I explained to them that I was going to have visitors in my house so I needed the bed.
On the 12- 07-2019 in the morning at about 08h45 I was contacted by their wharehouse stating that they will deliver on the 13-07-2019. I then went to the bradlows store ansd skipped work to try and find out what was going on. The same gentleman Thabiso ignored me and I had to speak to magaret again. Since I neede the bed asp I had to settle for the one on display and had to pay extra R200 for delivery. When they eventually delivered the remaining iterms, the television stand and coffee table. The coffee table is old or is a second hand I hve attached pictuires
