Consumer Complaint Database


SENDER
Banyana
Why are you guyspublishing my cellphone numbers????...Read All
COMPLAINT #9771 -
SENDER
Pranitha
Hi there. I don't actually have a complaint just wanted to query why the Phoenix Plaza Branch since lockdown hasn't stocked up on certain products.I found a lovely foundation there which I decided to try. When I went back they didn't have stock on their shelves. I've been going back every few weeks ...Read All
COMPLAINT #9768 - Product Issues
SENDER
Okeyode Kayode
My spendable fund is still reading 00000....Read All
COMPLAINT #9766 -
SENDER
Njabulo
I phoned salesperson Maria Mahole yesterday at 10h00, asked forquotation for vinyl flooring. I went to pay an amount of R37063.00 for 100sqrmeters vinyl at ATM in Klerksdorp with reference Njabulo.

Only to be told 13boxes available. The other stock is in Brits. I was told money dont appear and we...Read All
COMPLAINT #9764 - Sales Issues
SENDER
Osakwe Kelsi Chioma
I've been trying to log in with my email address or username but they keep saying my account doesn't exist.

Why?...Read All
COMPLAINT #9762 -
SENDER
China za Winnie George
Same thing with me...Read All
COMPLAINT #9760 -
SENDER
Taryn Harris
Good morning

I have been trying to resolve an issue with Vodacom for almost one year. I am still being billed for a data device that I never agreed to. A third party supplier of Vodacom lied to me and delivered a laptop and data device (which were never used) in January 2020. Vodacom agreed to...Read All
COMPLAINT #9759 - Refund / Exchange Issues
SENDER
Edmel Christian Nares
it has been 1 month and 2 weeks since Fibre wires severely damaged. No sign of converge linemen at all. WHEN DO YOU PLAN TO FIX THE GODDAMN WIRES?? I’ve been more than patient but this is too much. And worse case is that Converge is charging us the monthly bill even if no usage at all. Fcking gros...Read All
COMPLAINT #9758 - Repair Issues
SENDER
A
Gumagawa ng sariling pickup location yung rider. Tinext ko kung saan yung address namin, after 1 hour di siya dumating. E ang lapit lang naman. Waiting pa rin. Baka bukas pa o sa ibang araw pa I deliver.

Rider: Roland Laus...Read All
COMPLAINT #9757 - Product Issues
SENDER
Lerato
I have been talking to the whole call centre and ou of 5, 4 is incompetent people who know nothing about the support they are supposed to provide. You get 4 different methods of doing things and each consultant will tell you that the other one is wrong. All I want is to have my service activated and...Read All
COMPLAINT #9755 - Service Issues
SENDER
CRAIG KEVIN ANTHONY
RECIPIENT
Sleepmasters
I bought two beds at Sleepmasters Ridge centre in Durbanon on 08/12/2019,the foam on both the beds have collapsed,under one year.My family is having uncomfortable sleep since we are now sleeping on springs.We are waking up in the mornings with severe body pains.I went to the branch,lodged a claim ov...Read All
COMPLAINT #9754 - Refund / Exchange Issues
SENDER
ngawo namumba
I made a claim last year 2019 August to be paid my policy to date I have not been paid.The Chingola office keeps saying I deal with Ndola Head office. Ndola Head office always tells me that payments would be made at the month-end.Then when we get to a monthend am told to wait for next monthend for ...Read All
COMPLAINT #9748 - Contract Issues
SENDER
Ability456
Not login in saying the account is not excite then I enter forget password it will show arrow like this(!) ...Read All
15 Replies
COMPLAINT #9747 - Other Issues
SENDER
Odugbemi Olasubomi
Pls I was able to login in into my account and that of my sister as at yesterday 9th of Dec and our spendable balance has reflected already only for me to log in today on our accounts and its saying username and password doesn't exist. Pls help us we just have few days to insksmart and I did like to...Read All
4 Replies
COMPLAINT #9746 - Other Issues
SENDER
DEVIKA MAKINEEDI
I applied PAN CARD in the month of April through you. Pan application still not processed yet . There no follow up after eating my money , if like this what for they taken 350 rupees as a processing fee?Check & reply to me. Otherwise refund the money. I will apply new application....Read All
COMPLAINT #9745 - Customer Service Issues
SENDER
PETER GITHINJI
I paid for my subscription
but have been disconnected for the last 2 weeks.
OKS4Y7WPOW Confirmed. Ksh12,520.00 sent to MULTICHOICE. for account 7040101577 on 28/11/20 at 10:49 AM New M-PESA balance is Ksh0.00. Transaction cost, Ksh112.00. Amount you can transact within the day is 281,https://t....Read All
COMPLAINT #9744 - Customer Service Issues
SENDER
Thobile Buthelezi
1. I was charged R1000 extra for a bedroom suit that was on special.

2. My sofa was taken to warehouse for repairs,its been 3 months now and they are refusing to give me my sofa....Read All
COMPLAINT #9743 - Customer Service Issues
SENDER
Erienne
I agree. the elderly only gets so little and the shops are with no conscience and remorse.Make a card for elderly people.
...Read All
COMPLAINT #9742 -
SENDER
Micheal jones
Please I can't login my account it been a while now
Username: Micheal114...Read All
COMPLAINT #9741 -
SENDER
Lucas Bezuidenhout
RECIPIENT
Mr Delivery
I phoned regarding a wrong order ,Two burgers not delivered. The person called Roxanne said she will refund me, I said I do not want the refund but the food as my kids are waiting for their food. Then she said the restaurant is off line.I asked her to phone me back. After 15 minutes I phoned again. ...Read All
COMPLAINT #9740 - Customer Service Issues