Consumer Complaint Database
RECIPIENT
Mr DeliveryOn the 01 Oct 2020. My daughter placed an order later on the driver called to tell her the choice of drink she ordered is not available so chose from the list they have her but they still brought the wrong drinks. Another called came in from the driver asking where exactly is our complex when we dir...Read All
COMPLAINT #6926 - Customer Service Issues
RECIPIENT
Vodacom - Head OfficeI sent my phone for repairs at Cavendish mall on 1st October till now the phone has not been returned,everytime i enquiry im told they waiting for parts but now its a months since you took the phone and im struggling since i didnt get any device to use so long but when it comes to deducting my accou...Read All
COMPLAINT #6922 - Repair Issues
RECIPIENT
Food Panda PhilippinesIsa po akong food panda rider mahigit isang taong narin po akong maayos na nag sisilbi sa food panda.ngayon po ay wala na po akong makuha na sched/shift,dahil sa auto break ay bumababa ang batch ko,dati nasa batch 1&2 lang ako ng wala pang auto break at undispatch (kahit nasa merchant na ako ebraek ...Read All
COMPLAINT #6921 - Other Issues
RECIPIENT
Vodacom - Head OfficeI'm so unhappy about how vodacom is handling my issue. My contract expired on the 30th of September. I called them on 22nd of September to cancel it. They told me that the contract has been cancelled. They then offered me a monthly data of R99 for 5 gig, I accepted, but later changed my mind and cal...Read All
COMPLAINT #6920 - Contract Issues
RECIPIENT
Zasttra.comI’ve purchased an item on 08 Sept and haven’t heard a think from zasttra.com despite sending numerous emails to them. Beware, they scam you, DON’T SUPPORT ZASTTRA.COM !
STAY WELL AWAY FROM ZASTTRA.COM! ...Read All
STAY WELL AWAY FROM ZASTTRA.COM! ...Read All
COMPLAINT #6918 - Sales Issues
RECIPIENT
Vodacom - Head OfficeI just would like to add this with my complain earlier. About insurance for a stolen fone last year that the branch at George dont want to do. After emails and fone calls to the branch manager still nothing is done because it was said after emails received from your claims department must be sort ou...Read All
COMPLAINT #6916 - Service Issues
RECIPIENT
Globe TelecomI had Globe internet Connection at home for a couple of months now. I wanted to transfer the service to a different address. When the pandemic started, I lost my job and got hired to a new company. to cope up with the new company I am into, I have to move to a different address. I tried to call thei...Read All
COMPLAINT #6912 - Other Issues
RECIPIENT
PEP STORESThe issue is now sorted I got my refund today..thanks!...Read All
COMPLAINT #6910 -
RECIPIENT
Vodacom - Head OfficeGood day my name is Deidre.Last year in November I bought a fone for my daughter.She have the fone for 3 days and then it was stolen out of her pocket.when to the police for a case number and when to the branch here in George where i bought the fone.they cant helpe.After numerous emails and fone ca...Read All
COMPLAINT #6909 - Service Issues
RECIPIENT
Vodacom - Head OfficeGood day,
I have contacted your offices on 4 August 2020 and spoke to Tamara regarding the cancellation of my contract with number 076 1818 430 and she advised that I needed to call your offices again on 11 August 2020 regarding the cancellation.
Please be advised that I contacted your offices...Read All
I have contacted your offices on 4 August 2020 and spoke to Tamara regarding the cancellation of my contract with number 076 1818 430 and she advised that I needed to call your offices again on 11 August 2020 regarding the cancellation.
Please be advised that I contacted your offices...Read All
COMPLAINT #6908 - Other Issues
RECIPIENT
MAKRO - Head OfficeI booked my TV for repairing on 31 August 2020. I then received a message from the repairer on 20th September 2020 that they have access my unit I should contact Makro for feedback. I made contact with the Makro i booked the unit for repairs via email still today I haven't received any communication...Read All
COMPLAINT #6907 - Repair Issues
RECIPIENT
Vodacom - Head OfficeI cancelled my contract in May 2020, and am still billed for the contracts. When I spoke to an agent on 26/08/2020 she told me that one of my numbers was just upgraded that morning. I advised her that it was not me, and that it must be fraudulent and that she needs to sort it out. Up to date I ha...Read All
COMPLAINT #6902 - Customer Service Issues
RECIPIENT
Bradlows - Head OfficeI have laid a complain about my bed that is broken and it has been over a month now that I'm still waiting for Bradlows to come and exchange. I'm really not happy about this service ...Read All
COMPLAINT #6901 - Product Issues
RECIPIENT
Impact MetersWe are also going through the same thing, I have never seen a company so dubious and fraudulent as impact metering, we have rented apartments monavoni since march this year, the first month bill was R500, the next month is R1300 to this month we are currently paying R2700 for just me and my partner...Read All
COMPLAINT #6900 -
RECIPIENT
Converge ICT Solutions Inc.ang tagal ng process,2 months na ung for installation hanggang ngayon di pa nakkabitan, ang dameng tumatawag na magiinstall di nmn natutuloy...Read All
COMPLAINT #6899 - Refund / Exchange Issues
RECIPIENT
PIE CITY - HEAD OFFICEThere is this one sotho consultant ( white in complexion with make-up) who is constantly very rude towards me at your Vaal Mall branch whenever i buy. You need to train and educate her about customer experience and centricity, Initially i thought she had a bad day when she was rude towards me and my...Read All
COMPLAINT #6898 - Customer Service Issues
RECIPIENT
LBC - Head OfficeWhat happened sa service nyo? Nakakastress at abala na kayo. Kung ganyan din lang service nyo mabuti pang magsara na kayo. 3rd time ko na to na lagi shipment issue. Hnd nman ako umaalis ng bahay tuwing magtetext sakin ng expect the delivery within the day. Tpos pag nag track ult ako receive at scs ...Read All
COMPLAINT #6897 - Delivery Issues
RECIPIENT
LBC - Head OfficeI sent a BALIKBAYAN package last Aug and it was recieved this month of October.
The content of my box was significantly reduced and many of the items were missing.
Can foods, jerseys, curtains and towels were missing.
Why is the content missing?
Sincerely,
Customer
No photo but the in...Read All
The content of my box was significantly reduced and many of the items were missing.
Can foods, jerseys, curtains and towels were missing.
Why is the content missing?
Sincerely,
Customer
No photo but the in...Read All
COMPLAINT #6896 - Delivery Issues
RECIPIENT
Vodacom - Head OfficeVodacom gave Ram couriers a wrong address and I phoned Vodacom to tell the about the wrong.Vodacom said an admin consultant will call to confirm my address and they never phoned me to confirm my address.I keep on calling them but they tell me the same story....Read All
COMPLAINT #6895 - Customer Service Issues