Consumer Complaint Database


SENDER
Mr Frank
FUCK YOU CONVERGE. GIVE ME MY MONEY BACK!

I finally reached a CSR after waiting on hold for 30 minutes, going through every single option of your IVR prompts, I was calm and polite, because i know its not the CSR's fault, but when i requested the refund for my down payment because of nothing happ...Read All
COMPLAINT #6869 - Sales Issues
SENDER
Nakato Swabula
Recently I sent money on another number (7024125017) yet mine is (7031520545) so am requesting you to help me and solve my problem cos am now disconected...Read All
COMPLAINT #6865 - Repair Issues
SENDER
Crystal Jacobs
To Whom to may concern

I upgraded my contract (0712864681) in February 2018 to an iPhone 8+.
When receiving the phone, it was faulty, it switched off all the time and I was unable to use the phone.

I contacted Vodacom to explain my experience with the faulty phone shortly after receiving it...Read All
COMPLAINT #6864 - Billing or Collection Issues
SENDER
Chile ann Cacalda
I dont have soa too. How do i know may outstanding bill?...Read All
COMPLAINT #6863 -
SENDER
Brandon
Very bad service at the hospital was there as well today for help took my wife in she's on her last with her pregnancy and they showed her away refused to help her so is it because of your skin colour that you get treated differently what happend to we help everyone no matter skin colour or is this ...Read All
COMPLAINT #6862 -
SENDER
Charmaine Naidoo
I write this with regret and disappointment at the vodacom, as I have been client for many years and your customer service is appalling.

From the beginning of this year I have been trying to cancel my contract that should of ended on 31 December 2019. Despite numerous calls to your Call Centre I...Read All
1 Reply
COMPLAINT #6860 - Contract Issues
SENDER
Ernesto Gitierrez
Sept 26my item in.the.branch. tracking not updated. I visit the branch then only i found out. 5 days passed. Some items were spoiled. No apology from staff...Read All
COMPLAINT #6858 - Delivery Issues
SENDER
Sven TOUNE
In May 2020, Owner U Myint Maung layer me off, and none of the points in the contract, nor the stipulated terms by labour Law were respected.
From the start, Owner intently did not register my contract with local labour office.
Never did Owner want to pay the SSB, using the excuse for both points ...Read All
COMPLAINT #6856 - Contract Issues
SENDER
Marichu Leyesa
I am Marichu Leyesa the one who is applying for the said account. Everything was installed last Sunday Sept 26 2020 after applying last Aug 2020. Suddenly we received a call from the office that our application is on hold due to my mother's sister who has an outstanding balance. It is very unfair on...Read All
1 Reply
COMPLAINT #6855 - Product Issues
SENDER
Manny C. Paguia
Good day LBC!

Your branch here in Pinamalayan has a problem with their delivery team. Marami na pong nagrereklamo. Mga packages na hindi nakakarating magtetext na out for delivery na then within just 30 minutes posted status was Return to origin at malalaman nlang na return to the sender na ang s...Read All
COMPLAINT #6853 - Delivery Issues
SENDER
Charmaine Botha
Ek wag vir omtrent vier dae vir terugvoering omtrent my wasmasjien. Ek dink dit is baie sleg van Whirlpool mense om geen oproep te maak inverband met die regstelling van die produk nie. Ek het die wasmasjien gekoop in Kroonstad by OK FURNITURE. Baie dankie Charmaine Botha.
Kontak my gerus 07254850...Read All
COMPLAINT #6852 - Guarantee Or Warranty Issues
SENDER
JOSEPHINE MADUMO
From: Madumo, Josephine J
Sent: Wednesday, 30 September 2020 07:41
To: no-r***@complaintsdb.com
Subject: FW: We have received and assessed your latest claim(s) -WRefNo#7390565592#- -MailRef#2064390279#-

Good Morning

Kindly assist with the reversal of double payment she went on with the tra...Read All
COMPLAINT #6851 -
SENDER
Richard Gordon
Please read the attached email trail starting at the beginning.
There is very poor signal at our property.
For over 10 years Vodacom has been promising to fix it.
I am now insistant that Vodacom sends a technician to the property and effects a solution.
Vodacom customer "care" just don't care.
...Read All
COMPLAINT #6850 - Customer Service Issues
SENDER
Cedrick Molefe
Hi. I have been trying to get Vodacom to replace 2 of our signal boosters from April 2020 until now end of September. Firstly it was said the due to the lockdown the network is congested with home-based workers, passed the lockdowns. Secondly I was told to buy the boosters outright with no options w...Read All
COMPLAINT #6849 - Service Issues
SENDER
Camariah Mohammad
Bakit receive na parcel ko pero Hindi pa nagtex Ang LBC about sa branch collect ko... Kailangan ko Ang pera Ang tagal naman bago magtext




...Read All
COMPLAINT #6846 -
SENDER
hasmine carozo
hi,im waiting for the installation of my internet connection how long do u have waiting to instal my connection.its been almost a 1 1/2 months running to 2 months,it is visible to long wait months for the connection what is the biggest problem for installing can u tell your customer......Read All
COMPLAINT #6844 - Service Issues
SENDER
Marlize de Kock
Two of my lines were upgraded without my consent. Have received bills for Aug and Sept. Have asked for the upgrades to be reversed, lines to be cancelled and the much higher monthly amounts to be credited to no avail. Call after call, numerous emails, just getting shifted from one department to the ...Read All
COMPLAINT #6843 - Other Issues
SENDER
Maria Veronica Manahan
I've applied for a plan with Converge ICT online last July 1 and paid the initial fee of PHP 1500. The application status was "For Installation Schedule" but 3 months in and it is still not installed. I've called their hotline and sent messages thru their social media and contact us page but there i...Read All
COMPLAINT #6842 - Sales Issues
SENDER
FUCK THIS COMPANY
THERE WOULD NOT BE AN ISSUE IF I HAD NOT PAID. I WOULD SIMPLY FIND ANOTHER ISP. BUT YOU MOTHER FUCKING PEOPLE TOOK OUR MONEY, THEN NOTHING. THEN YOU TAKE FOREVER TO REFUND IT BACK. WE PAID YOU THE MOMENT YOU ASKED FOR IT! GIVE US OUR MONEY BACK WHEN WE ASK FOR IT!!!! FUCKING IDIOTS, ALL OF YOU. I HO...Read All
COMPLAINT #6841 -
SENDER
Eleanor Maestre
I have a parcel that was sent on Sept 14, 2020. I understand that due to the pandemic, it takes long to deliver parcels. Finally, yesterday Sept 29, 2020, at 11:17AM I received a message from JTExpress that my parcel will be delivered by a certain Joshua Colongon. In it was also his contact number. ...Read All
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COMPLAINT #6839 - Delivery Issues