Consumer Complaint Database
RECIPIENT
Converge ICT Solutions Inc.I think we should lodge a complaint with the concerned government agency there is no way to get in touch with them. Same complaint here. Cannot be reached ang hotlines, if you email their customer service it will just bounced....Read All
COMPLAINT #4060 -
RECIPIENT
Converge ICT Solutions Inc.Same din po sa akin, binlock pa ako nung agent, wala rin mkausap sa hotline nila...Read All
COMPLAINT #4059 -
RECIPIENT
Bradlows - Head OfficeGood day, i am Tsholofelo Phenkola. i have been waiting for my refund for long time since i cancelled my laybye. i want to know why does it takes you so long to refund me. i laybye the dinning sofa but because i changed the work enviroment i coouldnt make it to finish my payment because i was going ...Read All
COMPLAINT #4056 - Refund / Exchange Issues
RECIPIENT
LBC - Head OfficeMy sender sent the items on June 24, 2020. Base on their online tracker, it was receive at LBC CENTRAL EXCHANGED on the same date. How come it was only shipped(thru RORO) on June 30, 2020. THERE WAS NO MOVEMENT OF THE ITEMS FOR 6 DAYS. What took LBC too long to ship? The content of those package...Read All
COMPLAINT #4055 - Delivery Issues
RECIPIENT
Vodacom - Head OfficeI trust this finds you well, my name is Sipho Mbokazi... I am concerned hence I am writing this reports to you since I have reported this issue from numerous agents and have not received exactly what I wanted to hear or the resolution to what I complained about. In a nutshell I had problems with my ...Read All
COMPLAINT #4051 - Customer Service Issues
RECIPIENT
Muganwa, Nanteza & Co. C/AI instructed Charles Muganwa Ssemakula to evict a trespassor "Sam Lyadda" who has been occupying my property for many years. The mentioned lawyer instead, patterned with the trespassor and with his nephew "Solomon Kironde" to sell off my property.
Both Muganwa and Kironde had scammed millions of m...Read All
Both Muganwa and Kironde had scammed millions of m...Read All
COMPLAINT #4050 - Other Issues
RECIPIENT
Super Neat TechnologyDO NOT BUY. they sold me a FAULTY DEVICE which caught on FIRE a month after purchase. It started smoking and flames were visible inside the UPS (the UPS was next to my bedridden father who suffered from pneumonia just few weeks before the incident). my mother and I had to carry the flaming UPS outsi...Read All
COMPLAINT #4049 - Product Issues
RECIPIENT
PEP STORESHi Pep cell Phahladira refuse process my payment while using old note, apparently the email was sent to them by the head office... I ask for the manager but I was told not around, the customer service was very poorer... ...Read All
COMPLAINT #4048 - Sales Issues
RECIPIENT
Converge ICT Solutions Inc.Kindly give me a refund, im not wasting money here!
I paid the initial fee worth 1500php. Then your installers came to our house just to inform me that my application is rejected due to port is 900m away from us! My application status still on hold! It's been a week! Process refund now! Or I will t...Read All
Image attachedI paid the initial fee worth 1500php. Then your installers came to our house just to inform me that my application is rejected due to port is 900m away from us! My application status still on hold! It's been a week! Process refund now! Or I will t...Read All
2 Replies
COMPLAINT #4047 - Refund / Exchange Issues
RECIPIENT
Converge ICT Solutions Inc.Kailan ko matatanggap yung refund? Nagpunta dito yung installer nyo tapos nagsabi lang na rejected yung application since ang port is 900m away sa bahay. You should've check your resources first before telling me to pay the installation fee. 1500php din yon, Im not wasting money here. I need money b...Read All
Image attachedCOMPLAINT #4046 - Refund / Exchange Issues
RECIPIENT
TRISH POLIS SWIM SCHOOLMy cellphone went in for repair 18/06/2020 JOB NUMBER 13393929 and a new cellphone was issued.The box was opened in the store for me to view the color. Due to my business being closed since 17th March,I was hesitant to buy a new phone as I was relying on my existing phone to be fixed. The new phone ...Read All
COMPLAINT #4043 - Contract Issues
RECIPIENT
Vodacom - Head OfficeOn 15.06.2020 I was held at knife point and my cell phone and laptop was stolen. I had the 2019 Huawei P30 Lite which has been discontinued and Vodacom provided me with a quotation for the 2020 Huawei P30 Lite (R5939) that will replace my phone that was stolen.
According to the quotation receive...Read All
According to the quotation receive...Read All
COMPLAINT #4042 - Customer Service Issues
RECIPIENT
Vodacom - Head Officemy phone was sent for repairs in November 2019 and up till now i havent received my phone back it was sent from vodacom blue route to the repair shop in century city somewhere between the two my phone is in limbo please advise ...Read All
COMPLAINT #4040 - Customer Service Issues
RECIPIENT
PEP STORESToday at 11h30 I was insulted in front of everybody by a teller called Lindy at Florida CBD Pep stores in Goldman Street. I was couriering the parcels to Bloemfontein and requested two plastic bags, but she said one will be enough, although I told her to give me two. As I estimated my parcels, one ...Read All
COMPLAINT #4039 - Customer Service Issues
RECIPIENT
Clicks Store - Head OfficeOn the 30 June 2020 I went to Clicks Botshabelo Mall for my repeat medication collection. I was in the self medication queue at first till I noticed that there was a collection queue only. When I got to the pharmacist I remembered that I also had to buy texa allergy syrup, I asked her to assist me w...Read All
COMPLAINT #4038 - Customer Service Issues
RECIPIENT
PEP STORESToday at 11h30 I was insulted in front of everybody by a teller called Lindy at Florida CBD Pep stores in Goldman Street. I was couriering the parcels to Bloemfontein and requested two plastic bags, but she said one will be enough, although I told her to give me two. As I estimated my parcels, one ...Read All
COMPLAINT #4036 - Customer Service Issues
RECIPIENT
Vodacom - Head Officecomplaint about the migration of my cell no in December 2019, I did not request such migration. The main number 0827714764 and 0649060676 are on the same contract, therefore if I make changes I will do it to both numbers.
You promised to come back to me about this matter, am still waiting for more...Read All
You promised to come back to me about this matter, am still waiting for more...Read All
COMPLAINT #4034 - Contract Issues
RECIPIENT
Momentum Healthcomplaint about the migration of my cell no in December 2019, I did not request such migration. The main number 0827714764 and 0649060676 are on the same contract, therefore if I make changes I will do it to both numbers.
You promised to come back to me about this matter, am still waiting for more...Read All
You promised to come back to me about this matter, am still waiting for more...Read All
COMPLAINT #4032 - Contract Issues
RECIPIENT
Clicks Store - Head OfficeYesterday I was in Clicks in Menlyn Main Pretoria Gauteng, I went to return a damaged toaster that I had purchased on the 05-06-2020. First time I went to the store I asked a Mrs A if its allowed that I may return a toaster without the box she replied …. YES. My response to het was that I will com...Read All
COMPLAINT #4031 - Other Issues
RECIPIENT
Vodacom - Head OfficeBad customer service at workshop durban, we still standing outside at 9:10 noone is telling us anything the says outside says they open at 8:30...Read All
COMPLAINT #4030 -