Consumer Complaint Database

Carol rono
Some electronics in your store doesn't have the warranty. I am suggesting that all electronics should have a warranty....Read All
COMPLAINT #317 - Guarantee Or Warranty Issues
Florence Jepkemoi Chebii
I applied for atm in December at your Eastleigh branch and I filled a form for them to deliver the a to kimathi branch once its ready. They told me to pick it in kimathi in 2 weeks time. I went to kimathi branch after 3 weeks and I was told there was no application for atm submitted! So I filled the...Read All
COMPLAINT #316 - Product Issues
Mike Olei
Has anyone tried to obtain a quote for materials at PB Bison? prepare to be taken round in circles for days upto a week. Difficult to imagine that a private company can be so inefficient. ...Read All
COMPLAINT #315 - Customer Service Issues
Esther Makori
I shopped at Tuskys Chigware Kisii branch on 30/11/2017 of KSH.5008 using KCB Visa card but at the point of sale, the ETR and printer didn't print the receipt.The supervisor tried to help but didn't manage.i was asked to pay cash and the deducted money was to be refunded after 48 hours.

I have fo...Read All
COMPLAINT #314 - Refund / Exchange Issues