KCA University - Main Campus Complaints

Kenya - KCA University Premises, Thika Super Hwy, Nairobi
(+254) (020) 807 04 08, (+254) 0710 888022

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Consumer Complaints ( 2 )

Irene Muchiri
I would like to raise a concern in regards to missing course work and exam marks, I have realized that KCA is treating students unfairly as you get a long list of missing exam marks when doing the clearance. and one is told to register, pay, and do the units again. it is like they do it intentionally so as to milk students' hard-earned money/fees and also time, no matter how one tries to follow up with all the relevant parties, one is just taken in circles it's so wrong, and I think its time this is put to a stop.

COMPLAINT #6372 - Other Issues
Christine A. Chore
Can the management kindly advise me on how long it takes to get a refund after a student has cleared everything? My son cleared with all the Departments and was informed to collect the cheque after a week, he did so last Friday,8th June 2018, unfortunately he didn't succeed as he was informed that the system was down. He was asked to go back today 11th June, he did so & waited till afternoon without success, on enquiry he was mistreated & thrown out by the guards.
COMPLAINT #349 - Refund / Exchange Issues