KCA University - Main Campus Complaints

Kenya - KCA University Premises, Thika Super Hwy, Nairobi
(+254) (020) 807 04 08, (+254) 0710 888022
www.kca.ac.ke

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Consumer Complaints ( 2 )

SENDER
Irene Muchiri
Missing exam/course work marks
I would like to raise a concern in regards to missing course work and exam marks, I have realized that KCA is treating students unfairly as you get a long list of missing exam marks when doing the clearance. and one is told to register, pay, and do the units again. it is like they do it intentionally so as to milk students' hard-earned money/fees and also time, no matter how one tries to follow up with all the relevant parties, one is just taken in circles it's so wrong, and I think its time this is put to a stop.

Irene-Student.
Reply by ANNE YAKOBETH on 19 February, 2021
am a student at kca university . I had a complain concerning my course work: CAT MARKS, I raised the issue to the lecturer Mrs. Fiona and she promised to take action but in vain, and now that results were out it turns out she never responded ,I now have incomplete and I can't reach her she's been off. I believe you'll be of great help.

Name ; Anne Yakobeth
Reg no. 18/03163
Unit name; financial statement analysis
Lec: Mrs . Fiona jepkosgei
Unit code; FIN2304(sep _dec 2020)

Have a blessed day.
Reply by Enid wamuyu njuguna on 22 February, 2021
Missing Audit 1 marks
Taught by madam Fiona jepkosgei.
Sep_dec 2020 trimester.
Reg no_18/03314
Reply by Otera Keith on 22 March, 2021
Im complaining that i have no course work on logistics support personnel (DPL 501) and i was not give an exam on international logistics management (504)...during the special exam which was done online,there was some power surges that interfered with my exam on procurement ethics and i was forced to submit the exam directly to the lecturers email adress ([email protected])

reg no. 18/06001
special exam done on february 2021
Comment
COMPLAINT #6372 - Other Issues
SENDER
Christine A. Chore
REFUND OF COLLEGE FEES
Can the management kindly advise me on how long it takes to get a refund after a student has cleared everything? My son cleared with all the Departments and was informed to collect the cheque after a week, he did so last Friday,8th June 2018, unfortunately he didn't succeed as he was informed that the system was down. He was asked to go back today 11th June, he did so & waited till afternoon without success, on enquiry he was mistreated & thrown out by the guards.
Comment
COMPLAINT #349 - Refund / Exchange Issues