Consumer Complaint Database

SENDER
Shuaib Maistry
The same thing just happened to me, they guy calls himself Pastor Daniel Fraser. He ordered bulk eggs from me, a cost of 6750, I delivered, his so called caretaker took me to another address to drop off the eggs. He gave me a cheque and I went to the bank and was told that it is fake. ...Read All
COMPLAINT #3322 -
SENDER
Geraldine Manalili
We sent emails no response and when we call, we always get the same answers. We do always check the status on the site, it's still schedule for installation! We spoke to several agents, unfortunately they work in a different area. Now the last agent we spoke who's handling the Mexico area, helped us...Read All
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COMPLAINT #3321 - Service Issues
SENDER
Steph B
May update na po ba kayo pano makuha refund?...Read All
COMPLAINT #3320 -
SENDER
Dineo Modise
RECIPIENT
PEP STORES
I was at pep store hartswater next to shoprite yerstady doing shopping when I realize that the product I bought I was charged more amount than what was advitised at the shelf, we went together with a cashier to fetch price, then cashier call in Sandra who was soo mean and rude to me. Cashier petuni...Read All
COMPLAINT #3317 - Customer Service Issues
SENDER
Stephanie Babiera
We have requested for installation around May 10, 2020. We were advised that there is an available port in our area. But when the technician arrived, they said that they were not allowed by brgy officials to install. The port assigned to us is with another brgy that cant allow me to install since I ...Read All
COMPLAINT #3316 - Customer Service Issues
SENDER
Goran Markovski
I would like to inform you about the very unprofessional work of your employees at Emirates Mall Dubai
I've been looking for information all week and every day I write on the phone number given to me by your employees and they deliberately don't answer anything to me and I want to buy more things f...Read All
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COMPLAINT #3315 - Refund / Exchange Issues
SENDER
Helena Minnie
I ordered a Defy Dishwasher DDW230 online. Paid , to be collected at OK Furniture, Kakamas. No confirmation and further instructions received. Payment Ref VCS10001561.Helena Minnie...Read All
COMPLAINT #3314 - Billing or Collection Issues
SENDER
S Liba
I opened an account on match before lockdown was implemented. It was successful and on it I took a laptop and I was required to pay R500 deposit which I paid 2 days after. The item was not available in store so I was ordered the one that I wanted and I'm grateful for that honestly. The store had to ...Read All
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COMPLAINT #3313 - Service Issues
SENDER
Elsabe Putter
RECIPIENT
PEP STORES
I whas at 2 peps close to me looking for tracksuits for my husband we get the tops but no trousers that fits with the tops. Pep Hercules and pep Bougainville in Pretoria ...Read All
COMPLAINT #3312 - Product Issues
SENDER
Xolisa Bobi
Your customers service really sucks am still waiting for my bed since until today I bought this bed cash on Monday at rustenburg bradlows I was promised to get a call same day then Tuesday I will get my bed nxn everytime I call this lady by the name dimakatso the one who helped she keep on promising...Read All
COMPLAINT #3311 - Delivery Issues
SENDER
Martha Motshidisi Rabolila
RECIPIENT
PEP STORES
I was recently at the PEP store located at Mark Park shopping centre in Vereeniging. They have a store policy where everyone who enters the store is required to take a shopping basket, they say it's to keep count of how many people are in the store. I was with my mom, who took a basket, and I refuse...Read All
COMPLAINT #3310 - Customer Service Issues
SENDER
Neil Bowles
RECIPIENT
Welit Trading
Was going to order shoes from a Facebook advertisement but prior to finalising my purchase I looked at reviews for this company and decided against it as the company has very poor reviews. So I did not complete the purchase process, somehow the information I had already completed was enough for the ...Read All
COMPLAINT #3307 - Other Issues
SENDER
Edmond Solomons
RECIPIENT
PEP STORES
Went PeP Belhar to purchase phone that has WhatsApp function. The lady sold me a phone with this function as requested. Struggled to get the function working and realized that it has no Whatsapp call functions. Returned it to the store and they refused to see my predicament. I decided to call custom...Read All
COMPLAINT #3306 - Refund / Exchange Issues
SENDER
Busisiwe Mahola
RECIPIENT
PEP STORES
Today I went to one of the stores to pick up a delivery, a guy named Aphelele at the Gugulethu Square Pep Cell refused to assist to assist with the package claiming that I had to have a pin, I showed him the text I had received from the delivery centre,he was speaking so loudly that I felt like he w...Read All
COMPLAINT #3304 - Customer Service Issues
SENDER
Lesego Mbonani
RECIPIENT
PEP STORES
I bought a Hisense phone from Forest Hill Pep store and when I got home the phone did not switch on. I returned the phone the next day and ths store manager named Sibongile changed the phone battery and told me the phone was fine. Today 13 days later the phone does the same thing, I take it back and...Read All
COMPLAINT #3303 - Product Issues
SENDER
Harvy Ramos
Nkakadissappoint yung customer service nyo 7 eleven kasi bandang 9am yung cashier nyo na nag ngangalang berna ay walang panukli ng sa 500 pesos ko kht ang binili ko Gatorade ng hahalagang 47 pesos. Sinabhan nya ko na hnd nya ko mabebentahan dhil lng sa wala kau pnukli. 24/7 ng rarun ang store nyo sa...Read All
COMPLAINT #3302 - Refund / Exchange Issues
SENDER
Jean Fortuin
On the 28/05/2020 I wanted to purchase a defy chest freezer of R3200 only to found out I can't purchase it because I have my own transport and I think it is utter madness to have to may R400 for delivery from Wynbery to lavender hill and I do have my own transport for the freezer to be delivered and...Read All
COMPLAINT #3301 - Sales Issues
SENDER
Priscilla Ankoh
I bought an AC which I paid for in full on delivery. The agreement was to install before I make payment but they came with a nice story that they are going to bring a ladder and that has taken 4 days. All their phones are switched off and when it goes through no one picks up. They collected ยข50.00 ...Read All
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COMPLAINT #3300 - Service Issues
SENDER
Jan Lawrence Alberto
My item came from Misamis early this May, your track on website says it is on San fernando Pampanga delivery hub since May 20, 2020.. Waiting for it to be delivered in Apalit, Pampanga branch. Today May 28, 2020 and still there. We ordered items because we need them. Cant really understand San Ferna...Read All
COMPLAINT #3298 - Delivery Issues
SENDER
cons k.
my application was paid for in full since Feb. 29, 2020, but due to the lockdown they cancelled the installation and the account altogether and subjected to refund since April 2, 2020, upto now May 28, 2020, still no word when i will get my refund. a terrible waste of time, and terrible service....Read All
COMPLAINT #3295 - Refund / Exchange Issues