Consumer Complaint Database

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Kallie (JJA) Niemand
Good day. I visited Clicks West Coast Mall on 1 December 2020 to collect prescription medicine. Because I frequent the store I was familiar with the ticket system. There was a lady in front of me in the queue who was not familiar with the process. She only enquired about the tickets when she saw me ...Read All
COMPLAINT #9321 - Service Issues
Alet Scheepers
Good day. Yesterday morning my phone was loaded with the new months airtime. When I checked my balance in the morning it was R178. In the afternoon I wanted to transfer my airtime to data and there was R11 airtime and I saw how my airtime was deducted. I phoned and was advised that it was apps up...Read All
COMPLAINT #9320 - Product Issues
Eleanor Marie Rojas
We have had no internet and cable connection since October 25 until November 25, 2020. Connection was eventually restored but was lost again on the 29th of November until today. What's worse is that our account has been paid for until the end of the year (December 2020), WITHOUT PROPER SERVICE. Unde...Read All
COMPLAINT #9318 - Refund / Exchange Issues
Renford Brand
Good morning. In January this year we went to the Vodacom shop at Cavendish Square to renew a contract and get a second contract transferred into my adult, fully employed, daughters name. We provided all the requested documentation. Nothing changed. We have subsequently followed and resubmitted t...Read All
COMPLAINT #9317 - Billing or Collection Issues
James Cahoon
Your customer service agent Ronnel G Dela Cruz has failed for more than two weeks to answer a simple question despite repeated requests. How do I get a medium balikbayan box delivered to my son's address in Novato, California so he can ship much needed items to me? Is that really so difficult that I...Read All
COMPLAINT #9312 - Customer Service Issues
Tawnya Saez
I just want to report your rider Mineil Mengullo with CP#:0950 445 3750 is collecting more than the actual bill. I ordered at Seek Shine with J&T Tracking Number: 940090309397. Sana hindi na to maulit at wag sana mangyari sa iba....Read All
COMPLAINT #9311 - Delivery Issues
Gugu Mashaba
I am extremely frustrated on the level of service I have experience with agent who have no understanding of what is customer service this issue has been going on for some time now from the month is September after I had reinstated my contact the consultant that I spoke to told me my account is paid ...Read All
COMPLAINT #9307 - Billing or Collection Issues
Millet cabrera
My 2 balikbayan boxes were picked up in Yew Tee last 10-Nov-2020. The other box was received in Phil warehouse 30th-Nov-2020 but the other box status still at Singapore warehouse. I called LBC hotline twice but they can’t give any information. I went to Lucky Plaza to check, unfortunately they do ...Read All
Donation olali
I'm Donation Olali,I'm having complaint,during the registration we make made mistake instance of Ariwadum olali is donation Olali, this particular name (Ariwadum Olali) on my Bvn, During the first time the bvn issue comes up.......which I wanted to verify.... I was in process before I stop....but no...Read All
Robert john boreham
to whom it may concern i robert wanted to pawn my two watches in by cash converters somerset west branch yesterday 1 dec 2020 . a fossil blue and a taguar grand ferra i called the branch before hand send in a pic of the fossil blue watch . the sales staff agreed to a R500 buy back on the whatts app ...Read All
COMPLAINT #9302 - Contract Issues
Carolien van den Berg
Parcel 1

View order tracking


26 Nov 2020


Out on Delivery


Cellulite ReleaZer Compact
Cellulite ReleaZer Compact
1 x R2149.0 each
I ordered this product, paid for it but it was not included in my delivery received on Mond...Read All
COMPLAINT #9301 - Billing or Collection Issues
matlhogonolo angel mhlanga
Today i experienced a very bad services and i felt like am being taken for a fool..As a regular layby customer at pep.Today i went at pep ga-rankuwa complex to do my labye, when i was at the till after Leah the cashier scanned my items which total amount was R1089.00 she told me that the system wan...Read All
COMPLAINT #9300 - Customer Service Issues
René Motlhabane
I just want to voice my complaint and utter disappointment at your staff who recommended a tiler who cannot even do mosaic tiling. Andries Ndala at Witbank and another assistant in the Middelburg branch, both recommended I use a man by the name of George for tiling. When they both mentioned the same...Read All
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COMPLAINT #9299 - Other Issues
Nobantu Mokoena
While we were still eating, a lady came with a broom and a bin, gave us a funny look. There after left her broom and bin next to our table. No one bothered to do anything 2 people went past it and jumped it with no thought as to move it,till I asked them about it. This is 8:30pm. 8:50pm same lady (c...Read All
COMPLAINT #9298 - Customer Service Issues
Avile Msithwa
I forgot to mention the store name clicks Sable square Milnerton and I didn't receive any response from you ...Read All
kupiso ongezwa
i bought laptop for R5000 rand cash on march 2020 the laptop just stoped working doesn't turned on i barely use it but it just stop working now they promise to give me another one if the laptop won't be fixed. now i have not hear from them since i returned the laptop its been a month and when i got ...Read All
COMPLAINT #9293 - Guarantee Or Warranty Issues
Masentle Bridgette Letsoso
Good day

Visited a clicks pharmacy in Bloemfontein CBD at around 16:30 to be precise, my reason for visiting the pharmacy was to get an emergency contraceptive i usually use my medical aid to make a purchase,long story short I was told that my medical Aid does not pay this is when i mentioned tha...Read All
COMPLAINT #9292 - Customer Service Issues
Saziswa Tasana
On the 30/11/2020 I went to Fetch Couches at Stikland Warehouse in Cape Town. The guys who were assisting at the Warehouse Loaded in our Truck and we left upon arriving at Home when we unwrapped the Couches we noticed that the One sitter Truck had a Physical damage, cut on one side and something tha...Read All
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COMPLAINT #9290 - Product Issues
David Muir
I have purchased a new router four days ago and I cannot get the service department to connect or even communicate whilst being promised by three different operators. SR 201201-913132 and SR201128-902284...Read All
COMPLAINT #9289 - Customer Service Issues