Bad customer service - Consumer Complaint for Mini Stop - Head Office



SENDER
Allana A Alferez
Hi!
Maraming salamat sa pag-report mo nito sa amin!
Rest assured that we take your concern very seriously.

Para mabigyan namin ng masusing imbestigasyon ang complaint na ito, may we ask for the following:

Your full name Allana Rose Alferez
Email Address allana.a***@gmail.com
Contact Number 09686918060
Time/ date of incident/ complaint 6/9/21 3:11pm
Summary of the incident/ complaint Bumili po ako sa Mini stop valley golf I asked for the big part and telling her the chicken I want but she give me the wrong one and then she's giving me attitude kinukuha ko palang change ko nagiispray sa sa harap ko employee niyo which is nakakabastos I didn't get there name because wala siyang name tag you can check the CCTV I walk from Starbucks Sierra Valley Cainta to Ministop para umorder ng food but bad customer service ang natanggap ko nakakalungkot dahil I worked also in customer service industry but we're not giving service like that giving bad attitude to customer. I want an action to this.
Branch Location Mini Stop Valley Golf Cainta
Picture of the Receipt (if any)

Maraming salamat muli.

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COMPLAINT #15525 - Service Issues
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