Consumer Complaint Database

SENDER
Roger Scott Chadwick
08-05-20 I placed an order with Felicia***@vcontractor.co.za
( Letter Attached)
13-05-20 I called @ 09:05 Felicia to ask when I will get delivery I was told I would be phoned back.
@ 10:57 I had not had a reply
14-05--20 I called Felicia @ 11:14
Felicia called me at 11:19 to say the modem I or...Read All
COMPLAINT #3205 - Customer Service Issues
SENDER
Mandi buttner
We purchased a laptop according to what was printed on line. When we went to purchase the laptop we showed the person the specs that were advertised and she went to get the laptop. Upon checking the spec at home we had been given the wrong product. We returned to the store on Tuesday to advise the...Read All
COMPLAINT #3204 - Advertising Issues
SENDER
Roger Scott Chadwick
08-05-20 I placed an order with Felicia***@vcontractor.co.za
( Letter Attached)
13-05-20 I called @ 09:05 Felicia to ask when I will get delivery I was told I would be phoned back.
@ 10:57 I had not had a reply
14-05--20 I called Felicia @ 11:14
Felicia called me at 11:19 to say the modem I or...Read All
COMPLAINT #3203 - Customer Service Issues
SENDER
Timothy Laubscher
Good day...your store in atlantis had 1 staff member test positive for the virus and now they refuse to test all the other staff members they say they must make they own plans to go test themselves this is irresponsible they didnt send anybody home to shelf isolate all is back at work nobody was tes...Read All
COMPLAINT #3201 - Other Issues
SENDER
Samreen
RECIPIENT
Faash Wear
Assalam u alekum I had placed my order on 3rd of may for black maxi on 22 may I got a parcel n it's was disappointed me to look it was worst in conditions stitching quality all are speechless it was look like a abaya dull black I can't trust u anymore pls let me refund it ...Read All
COMPLAINT #3200 -
SENDER
Elizabeth Roque
April 10, I inquired to one of your fb pages for connection. However, this page was very unresponsive and inconsistent with their information. Given that I immediately comply all the requirements needed, my account only got verified last May 5 (yes, it took almost a month!) May 7, I made my full pay...Read All
COMPLAINT #3199 - Service Issues
SENDER
Bibi Burness
Business: B&W Productions (B0235499)
I x signed for 24 month LTE 100g plan + 100g plan
I received router and service started, speeds and services worked well. but 2 weeks ago Lte speeds dropped to snail speeds, if at all working. i contacted your service department twice and have failed to solve ...Read All
COMPLAINT #3198 - Contract Issues
SENDER
Alex Mackinnon
Hi I got a script e mailed to me as I'm in lockdown. The clicks refused to dispense. Implying fraud. I'm not happy at all. Feel poorly treated and will not go back. ...Read All
COMPLAINT #3197 - Customer Service Issues
SENDER
Dara Marie Guevarra
I was promised that Emcor will deliver the refrigerator today but still waiting and no one even called me!
Their line is also unreachable,now, I don't have any idea if they are open on Weekends and if when will they deliver the refrigerator i ordered!...Read All
COMPLAINT #3196 - Delivery Issues
SENDER
buyareiselo
are already paid 636 04...Read All
COMPLAINT #3195 -
SENDER
Felicia nulliah
the owner requested a deposit that was paid for a new motor and some gate repairs . He never did any work as promised for 3 months. The money was not given back . And all calls and messages are ignored . I have tried to contact him numerous times but he comes up with excuse after excuse . ...Read All
COMPLAINT #3194 - Other Issues
SENDER
Annelene Govender
Purchased a Newbury lounge suite November 2019 was delivered only to find factory faults,poor and pathetic service has cost me a lot to keep making calls to the store and warehouse as they picked up my lounge set and delivered it back without the repairs.They damaged my lounge set by dragging it,whe...Read All
COMPLAINT #3193 - Refund / Exchange Issues
SENDER
June Richards
RECIPIENT
PEP STORES
Staff at Hillside Mall Bluff do not wear their face masks correctly. They wear them under their chins with their nose and mouths exposed.
Complained twice to customercare but went in the store again today and one staff member still wearing her mask under her chin....Read All
COMPLAINT #3190 - Other Issues
SENDER
Kutlwano
RECIPIENT
PEP STORES
The Cashier (Khosi) from Pep Eyethu Mall Orange Farm was rude to me and the customer before me. She told the customer before me not to come before she says "next customer" because of she wants she can just leave her there. To me she said its my job to greet her, it was even merely a second of me arr...Read All
COMPLAINT #3189 - Customer Service Issues
SENDER
florence b
same complaint here. let us look and find some more people....Read All
COMPLAINT #3188 -
SENDER
Ghada Dimashk
Yesterday I bought for my kid clothes, and they were small... I went back today to get the bigger size and at the door the employee told me no exchange is allowed... This thing also happened with other customers who were very upset and confused because they have no idea what to do with the clothes t...Read All
COMPLAINT #3187 - Customer Service Issues
SENDER
Sam
RECIPIENT
Faash Wear
Did u get back Ur payment pls let me know
...Read All
COMPLAINT #3185 -
SENDER
suzana duhovnik
RECIPIENT
Welit Trading
I have bought shoes in your Birkseushop and i didn receive any informations about my order. Later i found on the net bad reviews about this shop, so i want to know what happened?
Will you send me my order?
Will you return me money?
Or what?

Please let me know.

Suzana Duhovnik

...Read All
COMPLAINT #3184 - Delivery Issues
Your services and customer relations are going down hill fast. And your eccommerce partners are the ones losing. A package that takes 2 days to deliver before in Lagos now takes 5 days or more. And sometimes buyers are forced to pay extra to transport themselves to your office to go and pick up pack...Read All
COMPLAINT #3179 - Delivery Issues
SENDER
Nomawethu Vabaza
I am so disappointed,my R4800.00 went down the drain.Thank you OK furniture store,so I am stuck with a new TV set which is not working because you said you are not responsible for repairing the broken inside screen.I will never buy anything from your shop.I bought most of my furniture and appliances...Read All
COMPLAINT #3178 -