Consumer Complaint Database


SENDER
Tasneem Dalvie
Same thing happened to me. I might as well have bought a plain white chocolate slab. ...Read All
COMPLAINT #15510 -
SENDER
Asther
I visited Clearwater clicks on the 8th of June.. I always shop at Clicks Clearwater for the 1st time I have been humiliated buy your cashiers making a joke of me to other clients. I had to turn a go back and ask the cashier if they are making a joke of me and laughting on my account.If you wanna mak...Read All
COMPLAINT #15508 - Customer Service Issues
SENDER
Sindi Dhladhla
Thuli at Springs branch promised us a 5% discount upon payment of the full amount for funeral services
When asked about it she says her manager decided not to pay the discount back to us because the payment was done in Thuli's absence, another consultant took our payment and thats the reason we for...Read All
COMPLAINT #15506 - Sales Issues
SENDER
Lerato Gift Simelane
I bought furniture two months ago, one of the items, woredrobe started falling apart, within 7 days. I laid a complaint against the item. The lady which was supposed to handle it at Kanyamazane branch, by name Shirley kept on dismissing me, and without a way forward for two months now. I feel helple...Read All
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COMPLAINT #15503 - Customer Service Issues
SENDER
khumo kgala
Dischem pharmacy Westgate, has really broken confidentiality concerning my status when a pharmacist shout out my ARV medication when servicing me . Everyone behind me could hear everything and I was ashamed. ...Read All
COMPLAINT #15502 - Service Issues
SENDER
Fritz Mohlala
RECIPIENT
Sleepmasters
I've bought two base set cozy night for my kids, 9 years and 16 years. I went and complain twice at shop in mamelodi to date nothing has happen.

they keep on saying we are escalating the matter and they will call you. I'll never ever recommend sleepmaster to anyone their service is pathetic.

m...Read All
COMPLAINT #15498 - Product Issues
SENDER
Leonard Motloatsi
Good Day, ​

On 06 April 2021, I called Vodacom and spoke to a lady by the name of Thandazile whom I notified of my intention to cancel my contract as soon as was possible, of which she advised that it would be at the end of April 2021. At that point the only debit I was expecting was my last ...Read All
COMPLAINT #15496 - Contract Issues
SENDER
Tosca Jacobs
Whenever me and my aunt go to clicks at Capricorn mall the security either follows us or wants to check bags and slip,see the problem is that she blatantly show she thinks we are thief's because today I decided not to join aunt in the shop and just stand at the door I watched her and she wasn't awar...Read All
COMPLAINT #15492 - Service Issues
SENDER
Gem Poresores
RECIPIENT
Shakeys
When I was buying a large half and half Hawaiian and Pepperoni pizza, the server offered me to get the Supercard so I can get 2 Large Hawaiian and Pepperoni pizza, but when I get home and opened them, the pizza’s were significantly smaller.

At first I thought it’s just the right size, but wh...Read All
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COMPLAINT #15489 - Product Issues
SENDER
Sjane Meyer
I came 11:50 at ocean basket in the grove mall pretoria. All the chairs still on the table they are still cleaning and moping the restaurant they tell me they are opening at 12 o'clock. I took a walk came back at 12 they are still busy moping and taking chairs off the tables. The 1 guy ask if we wan...Read All
COMPLAINT #15488 - Customer Service Issues
SENDER
Busisiwe
I went to far east hospital psychology department with a referral letter in my emails I was turned away because I don't have a hard copy I couldn't find any internet cafe around that area. I went there seeking professional mental help but now I'm more depressed and without any help...Read All
COMPLAINT #15486 - Customer Service Issues
SENDER
Deon
I Bought a Sealy bed from Bradlows. After 2 days returned it, and asked for a refund.
I'm still waiting. It's now nearly a month. I phone the branch, they will call me back. Never does actually call back Phone head office, they cant help. I Bought in on 11 May 2021.

With this type of service,...Read All
COMPLAINT #15485 - Refund / Exchange Issues
SENDER
AEC Venter
service requests nrs SR 210514-585022 and SR 210608-589884. I have requested a Manager several times to contact me without any responses from you. You debited my account in April with more that R5000 without my consent. you uploaded the debit order incorrectly
please contact me...Read All
COMPLAINT #15484 - Billing or Collection Issues
SENDER
Jana Schmulian
RECIPIENT
PEP STORES
Branch: Pep Home Schweizer-Reneke
One one till open, many many customers, when I ask for opening the another till, the lady tells me not very friendly, that the till lady is buzy eating.She did not answer me when I ask: at 11o'clock in the morning???...Read All
COMPLAINT #15483 - Sales Issues
SENDER
Rachel Carolus
Im Mrs Rachel Carolus, had a fibre contract with Vodacom for a couple of months.Service us suspended according an agent after questioning about it.I only realize in March a huge deduction of R7 hundred plus from my bank account, under the impression that the fibre amount increased, without informing...Read All
COMPLAINT #15480 - Customer Service Issues
SENDER
Raul Germentil
Same here, every 30 minutes the internet is going down. I have an open ticket (005527058) for a month, but until now no resolution being provided....Read All
COMPLAINT #15478 -
SENDER
Desmond Gerber
I've been trying for more than 6 x months to cancel a contract that is long over the 24 months period!!!! After 2 x laborious and time-consuming attempts to have this contract cancelled (receiving reference number etc!!!), no joy!!!!

The phone number is : 0664800248
Reference number: 316076
1) ...Read All
COMPLAINT #15476 - Contract Issues
SENDER
Delicia Adams
I made a appointment with the nurse at the clicks capricorn clinic for 9am, I was on time and ready to see the nurse, however I ended up having to 35mintues just to hear that the nurse will not be coming in. And because of this I missed a day of work. ...Read All
COMPLAINT #15475 - Other Issues
This TAXI DRIVER LEFT ME ME HALF WAY FOR THE THIRD TIME TODAY HE WAS POINTING AT ME I FRONT OF OTHER PASSENGER THREATENING TO LEAVE ME THE MOMENT YOU TURN BY FAERIE GLEN HE SAID HEWAS GOING TO DISCHERM AND HALF WAY HE SAID HE IS NOT GOING THERE FOR THE THIRD TIME TIME...Read All
COMPLAINT #15474 - Service Issues
SENDER
Annemarie Catherina
Went into Vadacom store Vestival Mall was helped by an agent. Wile de was attending to me he was always busy receiving calls. Spend 2 hours there with no joy. He was an Indian bloke. In his years of age. I had a tablet that just went ded an wanted to now if he can assist me. Didnt evan look at t...Read All
COMPLAINT #15473 - Customer Service Issues