BEACON SWEETS & CHOCOLATES Complaints

Purchased 3 TV bars. 2 of the TV bars was damaged. One the wrapper was not sealed properly. The other when I opened the wrapper the chocolate looks like it fell or bitten

Hi,i just got a white chocolate bar with jelly tots... only problem is the 14 squares bar only had 4 jelly tots. Got pictures to prove it please maybe check it out, this is one of my favourite chocolates.

Dear Sir / Madam

I have been buying and enjoying Beacon chocolates for many years.

I must report, however, that during the past few months (Feb - April 2021) I have been less than satisfied with the quality of some of the variants, particularly the Hazel Heaven. The product I have just consumed was manufactured on 26/11/2020 and BB 26/09/2021. The nuts in the chocolate were definitely not fresh, and very few in quantity.

Kindly advise your QA department to investigate this matter. I look forward to your feedback.

I purchased two packets of Beacon Jelly Teddies. I found a chewed up piece of chewing gum in side one of my packets of sweets.

Super disappointed because these are my favourite sweets...

I don't know if I would eat them again.

Good day,

I purchased Nougat Original 150g from Total Petroport Riverhorse South, the Nougat smells like Castor Oil yet the expry date 25/12/2021.

Very disappointing,its unedible because the smell is so strong.

Good

I purchased a box of Easter Eggs from Checksave in Shallcross this morning.

I opened about 5 Easter Eggs and all was spoilt. The expiry date on this box is 29.09.2021.

I am very disappointed with this product.

I recently purchased 2 Packets of Damascus noughat in the berry delight and original the 150 Grams Packets with individually wrapped. It is very sticky and half the noughat doesn't come out but rather sticks to the wrapper packaging.

Good day,

I just want to let you know. I bought a nosh chocolate and it was the most disgusting taste ever.

When I looked at the chocolate after I took a bite, I saw the strangest thing ever.

The nougat part looked like brown bread flour but it was full of miet.
It looks as if the nougat was mixed with miet.
See photos attached above

It is unacceptable.

Paid a fortune in these trying times and Regal chocolates was such a huge disappointment.all centre's were tasteless jelly...very cheap, inferior quality.

Bought a beacon white chocolate jelly tot slab yesterday, but only 1 yelly tot in whole slab. Why should I ever buy another beacon slab? I'm cheated

My husband has just bought me a 150g Damascus French-Style Nougat Originalfrom Checkers in Courtney Street, George, Western Cape, South Africa. I was shocked to see that it looked rather smaller than usual, as I regularly buy nougat because my whole family love it. I then decided to weighed it on an acurate digital scale and to my horror it only weighs 138g. I believe this is false advertizing as the wrapper clearly states the weight as 150g. I have not opened the nougat because I need to keep it so that I have it as proof. Look forward to hearing from you and I await your response.

Hi there,

As I was enjoying my first bite of your delicious chocolate Easter eggs I bit onto something hard. Upon investigating this object, I discovered it was a piece of rubber. I am deeply disappointed by this hazard being inside my chocolate Easter egg. I do not want anything, only to make sure this does not happen again or worst of all, be given to a child and he/she is left choking or unable to digest this rubber.