Consumer Complaint Database

Simo Thungo
I bought a phone at Pep cell in n Birch acres mall and was overcharged,the phone on display was R699 and was charged R1699 then went back within that 7days to logde a complain they said they cannot refund me or do exchange...Read All
COMPLAINT #15444 -
Liezel Bosito
I have purchased items online (ref. UE155270) from PAN Emirates since April 15, 2021. Then they scheduled the pick-up of the items in their branch in the wrong timing that's why I was not able to collect it as they told me to collect at 4pm when the collection timing is up to 2pm only. I also asked ...Read All
COMPLAINT #15443 - Refund / Exchange Issues
Abigael Fernandez Aquino
Hindi ko nareceive ung items kay Sir Ronan Agelito Ison na J&T Delivery Rider pero nakalagay sa items ko order receive na ang Tanong ko kanino niya Dinala ang items ko ?? Ng wala kong narereciv n kahit ano .....Read All
1 Reply
COMPLAINT #15442 - Delivery Issues
Emmanuel Armah
hi guys,
Because of these recent online scamming job recruitment agencies, I am also trying to be careful, there are these recruitment agencies in Tamale with the following names Star Network Agency ltd and Belize Consult ltd managed by one Mr. Jonathan Cole.
I do a lot of online applications so ...Read All
COMPLAINT #15441 -
Ejike Chukwualuka Geraldine
I lost the sum of 500k via my GTBANK account to SPORTYPAY which I was just hearing of for the first time. God bear me witness if GTBANK does not refund me my money and fish out the guy who did this to me that bank will fold unless God doesn’t exist.People are complaining about this yet GTbank stil...Read All
COMPLAINT #15439 -
Ghan Bahadur Basnet
1) No one receives any call in your given telephone number. And the given alternate mobile numbers have been switched off. In this situation, how can we call you.
2) Before 10 days, I sold shares from my tms account.
My clint ID is:20210401793
I sent payment request two times but still yet I hav...Read All
COMPLAINT #15438 - Refund / Exchange Issues
Ali Sahir
Dear sir I ordered big tuti fruiti faluda x2
And one pista big ice cream x1
But the rider give me very small cup and also not from the shop which I ordered I will send you attachment also ...Read All
COMPLAINT #15437 - Product Issues
jophies tinyiko mashava
On the 29 May 2021 I was at Gandlanani Vahlavi Plaza,I wanted to check my parcel.I first greeted the tiller then I asked help she kept quiet then I said it again,she said with what and she was angry then I said I want to check if my parcel has arrived she said is not allowed by shouting at me, I di...Read All
COMPLAINT #15436 - Customer Service Issues
Melizza Hermida
Sinisingil ako ng seller ng 220.00 as penalty for rejected item pero in reality hindi ko naman nireject or kinancel ang item. Wala pong dumating na deliver sa hindi nga namin nakausap ang rider
Here po ang name: 09533409169 john cris Ignao

salamat...Read All
COMPLAINT #15434 - Delivery Issues
Dorothy gonsalved
I was at clicks tshwane mall, I wanted to buy a sharpener and the security wanted to take the sharpener from my hand to give to the cashier and told me when I get there they will give it to me. I am a regular customer at clicks tshwane mall,if clicks can't have items on the shelf please put it by t...Read All
COMPLAINT #15430 - Customer Service Issues
Ma. Theresa Dognidon Santos
Ang problema ko po nagbayad ako nung bill nmin nung lockdown pero dhil s kakapusan d nbayaran ng buo mering naiwan n 2500 sumunod n bwan d p dn nabayaran ang ang naiwan pero ung monthly bill nababayaran tapos after 3months ung 2500 n naiwan ay pataas n ng pataas still ung monthly bill eh nababayaran...Read All
COMPLAINT #15429 - Billing or Collection Issues
Ivan Lee
Hi Yan,

Can I check where the warehouse is and if you have any contacts of the warehouse? Hi Sheau Fen, can I check if CASE managed to resolve? Thank you. Possible to email me at nav*** Am really at wit's end. ...Read All
COMPLAINT #15427 -
rafie-neil allian
Hi good afternoon Concern ko Lang po about sa batching Bakit po batch 3 Lang po ako At bakit naging 99.14% Lang po Ang aking plan vs actual Wala naman ako kahit isang break at late Nag start po ako before 30munites. Start Napo ako Please po Check nyo ng maayus Pinag hirapan ko po Ang para maka batch...Read All
COMPLAINT #15426 - Other Issues
Farrah apruebo
First time ko po Nag change delivery address because i supposed to send it to my friend using his own addrs. i was able to add the address however nung nag place nko ng order sa default address ko po ulit tumawag po yung driver nyo at pinagalitan ako dahil bakit daw d ako nag pin..alam ko...Read All
COMPLAINT #15425 - Delivery Issues
Alex S Emperador
My package was released to an unauthorized person. Now i cannot locate my package for 2 weeks the branch doesnt seem to be doing anything. I believe 2 weeks is more than enough. Package contains sensitive things such that i needed in training. The incident caused irreversable damage to my grades at ...Read All
COMPLAINT #15424 - Delivery Issues
Good day!. Its been 1 month now that im waiting your response regarding my application. I already submitted all the needed requirements but until now i received nothing. Your processing time posted is 30 days. Why until now u didn't bother to give attention to my application. Thank you. ...Read All
COMPLAINT #15423 -
My power goes down with loadshedding and doesnt come back on. I have to report the issue and then wait days to get back on again.
Where can I get a supervisor or the mayors phone number?...Read All
COMPLAINT #15422 - Service Issues
Bashu Pule
Dischem owe me apology for recording wrongly that I had already received my meds. Went home 3 times and back , no apology from a lady, surname Lourens at wonderpark.No Apology From Lady Lourens, she was rude and insensitive. I received message twice on Thursday to collect my meds on Friday the 4th o...Read All
COMPLAINT #15420 - Service Issues
Mokete Johannes Mthembu
I was at Pep store Palm springs mall to buy a pexi bag for R90 so that I can courier my stuff to limpopo. After buying the bag I went to the door next to the security guard I put my stuff in the pexi bag then went to the cashier to finalize the process.

The cashier told me that my bag is full and...Read All
COMPLAINT #15418 - Customer Service Issues
Aradhna Sewpuchan
The pharmacist on duty at Howick KZn refused to give me my mums medication received by the government as according to her, they don't do so on the weekends. When I enquired about people coming from the rural areas, the reply was 'I will try to help you'. Then asked for the hospital card which I was ...Read All
COMPLAINT #15417 - Service Issues