Consumer Complaint Database

I rented a car from Bab al Madeena for 8 days.Biggest mistake. I paid a security deposit of 750 aed which they never returned and agreed to return only 70 aed out of it. I was in contact with a agent named veronica ( not , she cheated me 210 aed for car washing, 210 aed for pick up, 210 aed delay o...Read All
COMPLAINT #3148 - Refund / Exchange Issues
Louel R Ordillano
I have already paid my upfront fees but they are still not installing our installation request. We have already lost 2 of our part time job due to limited due date for internet connection due to their service.
I have tried to follow up on their CS but they do not do anything but to say to just wai...Read All
COMPLAINT #3147 - Service Issues
good evening am writing this complaint about to sleep on a empty stomach watching my kids cryng because they are hungry just because our boss Peiter Angelbrat(082 921 8074) is refusing to pay us our march salary.When we asking him he keeps on insulting us and threatening to fire us.One waiter by the...Read All
COMPLAINT #3146 - Contract Issues
Paula Baptista
For months I have been trying to get telone to put my credit onto my business landlines as I wasn't even notified that the system had changed. I cannot dial out so I contacted Cristine on your complaints dept. only to be told now it was prepaid. I asked her to credit both my lines. She asked Mr Bad...Read All
COMPLAINT #3145 - Service Issues
Nanda Linyana
I bought a defy MOH9328B 30L MINI OVEN on the 07-02-2020. Today the small plate of the stove stopped working. I tried to call Butterworth OK Furniture at the following number; 0474018500 and some lady answered the the phone and told me that I should lay a complaint online and then dropped the call. ...Read All
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COMPLAINT #3144 - Product Issues
Craig Smith
I applied for a loan with said company, paid agreed registration fee and now they threatened to sue me for I reported them to the NCR...Read All
COMPLAINT #3138 - Delivery Issues
Aliah Mangotel
I applied for internet and everything was fine until the installation, I was told by the sales representative that there will be no problem with the installation but the tech told me that it cannot be installed without poles , a lot of complications. I emailed, called, texted and chatted converge...Read All
COMPLAINT #3137 - Refund / Exchange Issues
Marie Perez
They remain operational during the Enhanced Community Quarantine, which is appreciated; however, their customer service lines are closed. Many customers have issues but do not receive help. There are a lot of posts on their Facebook and Twitter page asking for help but they remain unanswered. They o...Read All
COMPLAINT #3136 - Customer Service Issues
It started when I ordered (order no. 97075) bouquet of flowers (USD35.95) and basket of fruits (USD75.95) on the 9th May '20. I was told that delivery will be made 11th, or 12th, or 13th May, so I waited. On the 11th May, flowers were delivered but not with fruits, then again I waited until 13th May...Read All
COMPLAINT #3135 - Product Issues
Sheron phakula
I went to pep at mankweng next to buy a dstv. When I enter the door there's was a lady who's standing in the door, I great her then she never responded. I asked her if she sanitize our hands before we enter she didn't respond then I pass her and continue with mu shopping. She then shouted at me come...Read All
COMPLAINT #3134 - Customer Service Issues
Nadia Warburton
I purchase a dresser for over $100,000 from singer in December 2019 and the drawer not closing properly. Mr Wright come and look at it to confirm. He said he send pictures to the head office but they don't seem to care.
...Read All
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COMPLAINT #3133 - Product Issues
Terrence dela Cruz
Every week we are having a service issue specially internet. I am working at home and need an internet. I am losing money because of the poor services. We spent time going to your office every week to have this taken care of. Can you imagine how inconvenient is that for us. We upgraded our plan thin...Read All
COMPLAINT #3132 - Service Issues
Alex Razhyk
Had the same experience. Rented a car for just few hours. Gave AED 3K deposit. And never got it back.
This was all the way back in November 2018. Complained to customer rights multiple times, actions promised but never got the money. Went to office (near the airport and Deira City Center as far as ...Read All
Gladys Echevarria
Virgilio Gonzenbach is hiding from us. He was suppose to return our money back from an apartment that we couldn’t purchase due to my health. He is using our money for his construction. The apartment we were going to purchase has been sold. He is not returning our emails nor our phone calls...Read All
COMPLAINT #3129 - Refund / Exchange Issues
on the 26th of March 2020. I went to vodacom at Mall of africa. A lady helped me and and i paid my last outstanding fee. I asked if i can cancel my contract. She said i have to call vodacom for cancellations. Since 27 March 2020 I've been trying to contact vodacom help line to cancel my contract y...Read All
COMPLAINT #3128 - Customer Service Issues
Vanoggend was my man in die bank by Vredenburg tak vir ń navraag. Buite in die ry by die tellers was ń ou man en het gevra vir hulp by een van die dames wat daar werk. Sy het toe gehelp.Na ń ruk het die dame haar arms in die lug gegooi en vir die ou oom hardop gesê hy moet dit self doen nadat hy...Read All
COMPLAINT #3127 - Service Issues
Celerino Martija
Today we initiated n ipick up nalamg dahil ang tagal nila itengga s WH nila s Lipa....Read All
Zizipho Qusayo
My name is Zizipho Qusayo in the free state Welkom, i bought a washing machine cash upfront, after a month which was on February i lay a complkaint that the product was not spinning but i was never taken seriously, all this happened way before lockdown take place, been calling the shop, and the lady...Read All
COMPLAINT #3124 - Product Issues
willem van der walt
I have put in a order on the 20 April and anther on the 26 of April both orders have a problem of product is out of stock and that you deliver just the stuff that you have in stock .. both orders is deliver ..but I still wait for the the money to be paid out ... i have a email that you send to me ( ...Read All
Shabse Twerski
Around a year ago, Gima installed an elevator into the building that I live in. Since then the elevator has broken numerous times (sometimes for a couple of days at a time), people - including young children- have gotten stuck inside the elevator for as long as 1 hour.

They won't install a new o...Read All
COMPLAINT #3121 - Product Issues