Wrongly recorded that I already received my blood pressure - Consumer Complaint for Dischem Bedford Centre

Dischem owe me apology for recording wrongly that I had already received my meds. Went home 3 times and back , no apology from a lady, surname Lourens at wonderpark.No Apology From Lady Lourens, she was rude and insensitive. I received message twice on Thursday to collect my meds on Friday the 4th of June, but I worked until 7pm because I am a nurse. I only went to Dischem today, Sunday 6th June, only to be returned home 3 times, which I initially didn't have a problem with to check. But when lady Lourens turned and walked away when I was still talking to her after she assisted me, it hurt so much because the least she could said, its sorry we inconvenienced you, sorry.