Consumer Complaint Database

Ma. Stephanie Atiga
Good Day! I'm writing to inform you about one of your delivery rider's nasty behavior named Jeffrey Nabata. Upon delivering my parcel, he was asking repeatedly my exact location and I responded nicely to him at first. Then, I told him the landmarks and the exact appearance of my place for his extra ...Read All
COMPLAINT #15415 - Customer Service Issues
Reported my meter box burning on friday and after 3 days still no attention to it. Some lied that he/she attended to the issue. They even closed my call without my knowledge. If this is how Ekurhuleni operates then it’s so disappointing. We pay for all this Services but we are treated like trash w...Read All
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COMPLAINT #15414 - Repair Issues
Carolyn Viloria
My cargo was stuck in Custom in the Philippines since May 5,2021.
There was no illegal item in the box.
There is no action being taken....Read All
COMPLAINT #15413 - Delivery Issues
Lei Ann Ciokon
I've opted JNT as a courier for my return item from Lazada and it's a phone worth 12990, May 26 Pumunta ako sa Centro Pacita Laguna Branch to return the item sa Lazada warehouse sa Bicutan, Fastforward, Nag Ship to warehouse na yung status and I expected na Ok naman na lahat, then lumipas na ilang a...Read All
COMPLAINT #15412 - Delivery Issues
romeo v lim jr
The manager phone me just right now and i just want you yo aware of their service and how the management run their restaurant i love chowking thats why i cant move on my heart coz of what they did to me last friday.i want you guys pls do an action with my order almost 1 hour and my secon...Read All
COMPLAINT #15411 - Service Issues
Florence Sekwale
Salesman sells good that is not available in store
Last year I bougt a fridge cash but when I have to get it I was told there is no stock is only display...
Again these year my dos lay-buyed Hisense Tv for me end of april and paid it off the following month,when they have to deliver it they said t...Read All
COMPLAINT #15409 - Delivery Issues
Jonathan Ross Moriles
The package Cp766265648vn came from Vietnam from april 16 2021 its been received in Mnla since may 20. Dont tell it would take a month to reach Mindanao or ozamiz? I paid for Air not by Sea in this package!!! Sort it out.

Let me know where exactly it is...not the word "on the process". ...Read All
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COMPLAINT #15408 - Delivery Issues
Abraham uy
We lost our internet last May 30, 2021. Filed complaint thru converge customer care hotline on June 1, 2021. Converge informed me it will fix between 24 to 48 hours. However, when I did a follow up they said a technician when there and was trying to call me. I asked out security if there is a techn...Read All
COMPLAINT #15407 - Customer Service Issues
Rose A. Pulido
sir saan po banda complete address ng upper laguna team kc po dko nakuha delivery nila nung june 4,2021 tracking# 173514154061...Read All
COMPLAINT #15406 -
Egnes Nono Mogale
On the 5th of June 2021 I went to Clicks at Eyethu Mall to buy a morning after Pill, the pharmacist was very rude. She was judgemental, I have never been so humiliated. The look and the way she questioned me and threatened not to give me the pill. I tried explaining why I cud not do family planning....Read All
COMPLAINT #15405 - Service Issues
Omoboyowa Ajibike Lucky
Severally I have made complaint to the sportbet customer care that my money was withdrawn through sportbet and their telling me that my review has been approved without no effect. I wanted to withdraw from sportbet account but it difficult for me. I made complaint that my money a sum of 232k was wit...Read All
COMPLAINT #15404 - Refund / Exchange Issues
John Marvin Cometa
Good morning,

I would like to formally file thia complaint regarding food panda including its customer service which never helped and was very ilogical.

On May 26, I ordered throug food panda "panda mart" of assorted items worth 747.96 pesos, it was ordered and paid using my creditcard.

But...Read All
COMPLAINT #15403 - Refund / Exchange Issues
I'm dissappointed, Im fron Jhb Parkmore, drove all the way to Witbank visitibg my partner. We went to ocean basket highveld mall for supper, our waiter was Robert Mafu. I must say the guy's service was horrible. He brought our drinks and didnt bring the milk for my wife, we had to wait and remind hi...Read All
COMPLAINT #15402 - Service Issues
Sindi Motaung
We just had an horrible service me and my spouse from Obert Mafu at highveld mall Emalahleni ocean basket he gave us wrong order had to practically ask him for thing one by one and kept on saying sorry. My tea pot was dirty I had to ask for wet wipes I even had to wait for them until my partner stoo...Read All
COMPLAINT #15401 - Customer Service Issues
I applied and was approved for R10000 they asked for insurance fee of R930 money was paid into the bank account they gave and was advised that payout will be in 2hours still nothing happened my emails and WhatsApp's are not being answered just keep on hearing the admin will contact you I would just ...Read All
COMPLAINT #15398 -
Nolwazi Mathenjwa

Why is it when you go to send parcel to Pep Eshowe they ask you about a store code for where you want to send? What nonsense is that?! And they don't help you if you don't have it. So, my question is how am I, as a customer supposed to know store codes? If so, why is that done in certain pep ...Read All
COMPLAINT #15396 - Service Issues
Marchellane Litago
I bought a TV from Makro Cape Gate 22 March 2021, two months later the TV stops working. 23rd of May 2021 I logged a call to report this to Makro Cape Gate of which they said it will take 2-5 business days for the technicians to come out and assess the TV. 2 Weeks later without any response from Mak...Read All
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COMPLAINT #15394 - Refund / Exchange Issues
Lufuno maedza
Parents sent parcels I left home together with my id.i only had copy with to collect.i was denied to collect coz I dont have original id.i explained that my id is inside the parcel and will open and show them.the store manager showed me the door. ...Read All
COMPLAINT #15392 - Other Issues
Kim Basco
Been using converge for a year+ now, and there some months that the internet will be down and you have to get in touch with someone on there customer support to address the issue.

Just this month I have encountered a intermittent connection - where my internet goes down every 30 mins(exact) for l...Read All
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COMPLAINT #15390 - Customer Service Issues
Valeen Ong
I was in the cashier to pay my purchase. I handed her a 1k peso bill but she asked for a smaller bill. Unfortunately, i dont have any. I even showed my wallet to her and from then she looks irritated already then she just grabbed the money into my hand without even asking and says "Akin na yan!" I d...Read All
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COMPLAINT #15389 - Customer Service Issues