Poor attitude and behavior - Consumer Complaint for J&T Express Philippines



SENDER
Ma. Stephanie Atiga
Good Day! I'm writing to inform you about one of your delivery rider's nasty behavior named Jeffrey Nabata. Upon delivering my parcel, he was asking repeatedly my exact location and I responded nicely to him at first. Then, I told him the landmarks and the exact appearance of my place for his extra guide but he is still asking the exact location with sarcastic questions and insisting the wrong one. This rider is frustrating, I do apologize if I emit cuss words to him because he raised his voice on me. Please make an action for this ASAP. I believe you will not tolerate this kind of attitude in your business. Thank you.
Comment
COMPLAINT #15415 - Customer Service Issues
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