Consumer Complaint Database


SENDER
Annemarie Catherina
Went into Vadacom store Vestival Mall was helped by an agent. Wile de was attending to me he was always busy receiving calls. Spend 2 hours there with no joy. He was an Indian bloke. In his years of age. I had a tablet that just went ded an wanted to now if he can assist me. Didnt evan look at t...Read All
COMPLAINT #15471 - Customer Service Issues
SENDER
Lena Charalampaki
Fernando table sides started peeling off 1 day after it got delivered. I need this to be exchanged and fixed or we get the money back....Read All
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COMPLAINT #15470 - Product Issues
SENDER
Nkosinathi Dladla
I bought a television on the 29-05-2021 in standerton bradlows furniture , it fell on the 02-06-2021 , I went to report it on the 03-06-2021 Under the terms of 7 days window period but I didn't get assistance . Can the head office please attend to my complain because my television is broken and I sh...Read All
COMPLAINT #15469 - Guarantee Or Warranty Issues
SENDER
Ernesto Monsayac Jr.
To whom it may concern:

Hi good day! I just want to raise an issue regarding your sting energy drink promotion here at Puregold NE super bodega bldg. Maharlika Highway Bagong nayon,Baliuag Bulacan.

According to your promotion mechanics, that for every purchase of 6pcs of sting energy drink red...Read All
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COMPLAINT #15468 - Advertising Issues
SENDER
DANILO SOLANO SANTOS JR
delivery man of LBC call me 6-8-2021 12:30nn with his number 0926-0469107, he refuse to deliver the documents with tracking number 1270-1320-1301 and accusing my address is incorrect. The address is complete.. Darosan Enterprise, 373 unit 3, mauban st., san jose, quezon city. he delay the delivery a...Read All
COMPLAINT #15466 - Delivery Issues
SENDER
Helenita Bermundo
I have filed educ benefit claim last June 29, 2020, up to now I have not received the benefit and cannot contact the main office. The branch here in Naga City are just making excuses, is the company still existing? WHAT WILL HAPPEN TO OUR HARD EARNED MONEY INVESTED FOR OUR PRE NEED? %1@
We have a p...Read All
COMPLAINT #15465 - Other Issues
I have paid my weekly fee for 4000 for Nova boque but nothing happened then it says not submitted...Read All
COMPLAINT #15461 -
SENDER
MS K Noor Mahomed
I contacted vodacom customer services to cancel 2 data contracts as 24 months over .Your consultant Ms Sindy Mbatha LIED about Vodacom Special Deals 30 gigs 4 R93 . and instead of her canceling the 2 expired contacts she added on 2 more data deals.Your Manager Ms Delaine apologized 2 me and was supp...Read All
COMPLAINT #15460 - Other Issues
SENDER
Sally Reed
well this is the 3rd trans in 6 months 2 were replaced within 1 month of each other the first one was on a trip 2-5 weeks to fix the 2nd one took 2months to fix the 3rd took 2weeks
well the service righter said it finally took the updates really every time it went in a new update was imputed im a ...Read All
COMPLAINT #15458 - Other Issues
SENDER
Etireleng Chuene
Today I wanted to buy hot wings at chicken lickin Mokopane, I was holding a Tops Liquor plastic bag with bottle of wine inside, at the door was a security guard who told me that alcohol is not allowed in the store also that I should live my alcohol outside, I calmly refused and ask him to show me a ...Read All
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COMPLAINT #15454 - Customer Service Issues
SENDER
Ramabina Cedric
I buy Defy washing machines in Ok furniture Ga-Rankuwa in 20 February 2021. I complained about 01 June 2021. They said technicians well about 5days but even now.what can I do. Complain number 1468955
Ramabina Cedric
0761463794
0767033510...Read All
COMPLAINT #15453 - Repair Issues
SENDER
Zanele Mhlanga
RECIPIENT
PEP STORES
I'm really not happy about the lady Zinhle who was helping me, an error happend as she was processing my cash send transaction, and she spoke to me like she is speaking to a 7year old and said "now you made an error and I have to start afresh, your ID" then she took another customer behind me witho...Read All
COMPLAINT #15452 - Service Issues
SENDER
hendrick
RECIPIENT
PEP STORES
Afternoon

I bought a phone by pep store at Pep cell kaalfontein 06/06/2021 which
the consultant recommended for me and said my work app taxify will
work and now the app does not work on the phone I went to return the
phone and got no assistance as the phone is now useless to me. I spoke
to Le...Read All
COMPLAINT #15450 - Refund / Exchange Issues
SENDER
Paul McAleenan
I have a pending criminal case for a crime that I did not commit, the said number was apparently rica in my name a month before crime took place. It also appears to have been a contact number in my name. I have not had a contract with vodacom in at least the last 10 years. I need a letter from vodac...Read All
COMPLAINT #15449 - Contract Issues
SENDER
Zanele Gcingca
I was at Maponya mall Clicks today at 12:40 and went to the makeup department I met a lady that was very rude when I tried to speak to her I was asking about a make up brand but she threw a fit and shouted I then asked again why she was rude she the told said kanti don’t you know what you want in ...Read All
COMPLAINT #15448 - Customer Service Issues
SENDER
Freda Bennett
After getting flu vaccine at Clicks Glengariff Pharmacy, Sea Point on 12th April, I got the flu on weekend of 2nd May. Did I get the maximum full strength vaccine for my age, being 72? If so, why did I get the flu?...Read All
COMPLAINT #15446 - Product Issues
SENDER
Simosakhe Wiseman Thungo
RECIPIENT
PEP STORES
Bought a phone at Pep cell Birch acres mall and was overcharged was suppose to pay R699 but they charged me R1699 for e 40 hisense phone and on the display was R699 and I asked them for footage to prove that they refused...Read All
COMPLAINT #15445 - Refund / Exchange Issues
SENDER
Simo Thungo
RECIPIENT
PEP STORES
I bought a phone at Pep cell in n Birch acres mall and was overcharged,the phone on display was R699 and was charged R1699 then went back within that 7days to logde a complain they said they cannot refund me or do exchange...Read All
COMPLAINT #15444 -
SENDER
Liezel Bosito
I have purchased items online (ref. UE155270) from PAN Emirates since April 15, 2021. Then they scheduled the pick-up of the items in their branch in the wrong timing that's why I was not able to collect it as they told me to collect at 4pm when the collection timing is up to 2pm only. I also asked ...Read All
COMPLAINT #15443 - Refund / Exchange Issues
SENDER
Abigael Fernandez Aquino
Hindi ko nareceive ung items kay Sir Ronan Agelito Ison na J&T Delivery Rider pero nakalagay sa items ko order receive na ang Tanong ko kanino niya Dinala ang items ko ?? Ng wala kong narereciv n kahit ano .....Read All
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COMPLAINT #15442 - Delivery Issues