Vodacom consultant Deceiving Customer - Consumer Complaint for Vodacom - Head Office



SENDER
MS K Noor Mahomed
I contacted vodacom customer services to cancel 2 data contracts as 24 months over .Your consultant Ms Sindy Mbatha LIED about Vodacom Special Deals 30 gigs 4 R93 . and instead of her canceling the 2 expired contacts she added on 2 more data deals.Your Manager Ms Delaine apologized 2 me and was suppose to call me the following day to Give me correct deals and cancel the 2 expired deals .I Phoned vodacom 4 days in Secession AND YOUR MANAGER MS Delaine Has Still No Returned my Call This Amounts to FALSE INFORMATION GIVEN BY YOUR CONSULTANT AND YOUR MANAGER BEING UNTRUTHFUL .I AM A VODACOM CUSTOMER For the past 15 Years and Is This How You Treat your Clients ?
Comment
COMPLAINT #15460 - Other Issues
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