Bad service - Consumer Complaint for Vodacom - Head Office

Went into Vadacom store Vestival Mall was helped by an agent. Wile de was attending to me he was always busy receiving calls. Spend 2 hours there with no joy. He was an Indian bloke. In his years of age. I had a tablet that just went ded an wanted to now if he can assist me. Didnt evan look at the phone, my othernohone had to be upgrated, he just looked and said he cant help me. He just wasted my time.