Bad customer treatment at chicken lickin Mokopane - Consumer Complaint for CHICKEN LICKEN



SENDER
Etireleng Chuene
Today I wanted to buy hot wings at chicken lickin Mokopane, I was holding a Tops Liquor plastic bag with bottle of wine inside, at the door was a security guard who told me that alcohol is not allowed in the store also that I should live my alcohol outside, I calmly refused and ask him to show me a signage that says we aren't allowed to enter the store with alcohol. The guard called the store manager incharge " Alex" Who also failed to show me the signage as he also insisted that I am not allowed to enter the store, he strongly told me if I'm not gonna live my alcohol outside then I should live his store. The manager then agreed to show me the signage about alcohol not being allowed, this guy thought I am stupid and not educated, he showed me a signage writing Haalal and asked me do you know what Haalal is, the store manager claimed that Haalal is alcohol. I told him this says nothing about alcohol, but then the guy insisted that I should go out of the store pulling my hand and I asked him to stop. This manager also went to an extent of telling me that we both are black people and should understand, then I told him please don't talk about coulour as I'm am only asking to see a signage that says I'm not allowed into the store when I have alcohol inside my plastic bag. I was so treated like trash in his so called store and was not able to buy what I came to the store for.
Customer Service Issues Photo

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COMPLAINT #15454 - Customer Service Issues
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