STAR TIMES Kampala, Uganda, Helpline, Customer Care Number Complaints

I paid 28000 for classic but u have given me Nova why??

Please please star times stop playing with our money. I have a balance on your account which is reasonable enough to add some amount to pay for my classic, instead you converted my 6k to one day payment only. Yet you are to add it to my balance so I can have my classic package. Stop stealing my money and i think some investigations should be carried out on yours services as soon as possible.

I have paid my weekly fee for 4000 for Nova boque but nothing happened then it says not submitted

I have just paid 12000B but am not recieving any service 02036785460

I subscribed BT I can't access TV it show channel not subscribed my number is 01819562253

Thank you star times Uganda, i have a feedback from my 4 years old son he needs the cartoons for the fire brigade and he also noted that some of the cartoons have become monotonous especially in JimJam where the same cartoons is played everyday and most times. He adviced that these issues needs to be addressed to improve customer's satisfaction. Thanks. Feedback from Gulu city-Uganda.

Hello, I am so disgusted that i paid a monthly fee for a month but my decoder is currently saying that service unavailable. I will be too gratefull ig u help me solve my problem.

My StarTimes account number is 02036721759

Not receiving the service why????

Hello I paid for 26000 for classic bouquet but they say need to recharge yet a month nt yet over. Help me out pliz. 02036675767 reach me on 0752156335

I paid for nova didn't I know the package was changed 4m 11000 to 12000 and I was given 7days why? 01819522036.yet per week is 4000 return it and I add on the 1k and you give me 1month 0773346417. This is roberly of the highest order please do something.

On 14th Nov 2020

I made payments towards startimes on my account 0181998756

But am not seeing any service

2ndly you didn't inform us that your changing the costs,I used to pay 11000 for a month but now your telling me that only seven days yet am receiving less service
Ok let us wait and see who is who

Hello I have paid my money and it's now 2hours up to now u haven't worked on me my Startime decorder is telling me no access to the channel what could be the problem this is my account 02036783642

change or check your bouquet first.

Good evening
Am wondering how startimes works ive 72,000= on my startimes account but now am being told no service subscribe. Startimes number is 02036630749. I call its the answering machine wasting my airtime. Style up guys.

Am Julie. On no. 02036520445.i paid for subscription on watsup 2 days ago but I am still told to recharge! I have not watched TV since I subscribed! Mutuyambe mwattu

Hello customer care am maishala stranded I paid 4000 for one week the massage did not come I subscribed for the second time 8000 was didacted from my account can you help me 0703017903

Hello customer care am maishala stranded I paid 4000 for one week the massage did not come I subscribed for the second time 8000 was didacted from my account can you help me 0703017903

Am super annoyed by the level of arrogance irresponsiblity and ineffectiveness of startimes Uganda every time I pay my subscription I spend weeks without watching
Your team on WhatsApp just views the comments and never say a word now two days nothing after paying my hard earned money what kind of service are you giving us. Your Twitter handle no one is answering a complaint
My account no is 02036706250

I have paid my startimes for12000# some few minutes ago but now am not watching any channels.

Good evening management of Star times. Am just disappointed with the way you people have kept removing nice channels like Love Nature, Fine Living (FLN), Sino Drama, Kunfu 2 and others and today to my serious disappointment you removed Novela E 208 channel where we have been following some nice episode for Nathan called " Since I Found you". I willingly paid subscription for one month( Classic bouquet) just to follow up on the episode and wen I turned to channel 208 it was no more. Can management tell us where the problem is cse its becoming too much; every other time channels are being removed and replaced w funny ones thus loosing the meaning as to why we bought star times TV plus its decoder and other things. We need those channels back because we are entertained when we watch. Waiting to hear from you soon

Good evening management of Star times. Am just disappointed with the way you people have kept removing nice channels like Love Nature, Fine Living (FLN), Sino Drama, Kunfu 2 and others and today to my serious disappointment you removed Novela E 208 channel where we have been following some nice episode for Nathan called " Since I Found you". I willingly paid subscription for one month( Classic bouquet) just to follow up on the episode and wen I turned to channel 208 it was no more. Can management tell us where the problem is cse its becoming too much; every other time channels are being removed and replaced w funny ones thus loosing the meaning as to why we bought star times TV plus its decoder and other things. We need those channels back because we are entertained when we watch. Waiting to hear from you soon

Good evening management of Star times. Am just disappointed with the way you people have kept removing nice channels like Love Nature, Fine Living (FLN), Sino Drama, Kunfu 2 and others and today to my serious disappointment you removed Novela E 208 channel where we have been following some nice episode for Nathan called " Since I Found you". I willingly paid subscription for one month( Classic bouquet) just to follow up on the episode and wen I turned to channel 208 it was no more. Can management tell us where the problem is cse its becoming too much; every other time channels are being removed and replaced w funny ones thus loosing the meaning as to why we bought star times TV plus its decoder and other things. We need those channels back because we are entertained when we watch. Waiting to hear from you soon

Good evening management of Star times. Am just disappointed with the way you people have kept removing nice channels like Love Nature, Fine Living (FLN), Sino Drama, Kunfu 2 and others and today to my serious disappointment you removed Novela E 208 channel where we have been following some nice episode for Nathan called " Since I Found you". I willingly paid subscription for one month( Classic bouquet) just to follow up on the episode and wen I turned to channel 208 it was no more. Can management tell us where the problem is cse its becoming too much; every other time channels are being removed and replaced w funny ones thus loosing the meaning as to why we bought star times TV plus its decoder and other things. We need those channels back because we are entertained when we watch. Waiting to hear from you soon

I paid for my subscription on the 12/10/2020 but u are still telling me to recharge , called your customer care like 40times but in vain and yet wen the subscription is due u will cut us off. Work on it , my card number is 01819508142.
Mututaase pulizi ...

I have subscribed for a week by paying shs 6000 but after three days it shows that I need to recharge what could be wrong and my card number is 01819813184

Bought a new Star times decoder but need activation .my number is 02028758849

Card number 02036773569
Disconnected before expiry date.paid on 5/2/2021.