MONEY DEDUCTED TWICE WITHOUT SERVICES IN RETURN - Consumer Complaint for STAR TIMES Kampala, Uganda, Helpline, Customer Care Number
All we do is subscribe, MOBİLE MONEY is deducted but no services rendered, no packages in return, WHY?
Reply by Hadijah kasujja on 22 October, 2020
Hello I paid for 26000 for classic bouquet but they say need to recharge yet a month nt yet over. Help me out pliz. 02036675767 reach me on 0752156335
Reply by Mpagi. Stephen on 25 October, 2020
I paid for nova didn't I know the package was changed 4m 11000 to 12000 and I was given 7days why? 01819522036.yet per week is 4000 return it and I add on the 1k and you give me 1month 0773346417. This is roberly of the highest order please do something.
Reply by KIRIOA JUMA on 16 November, 2020
On 14th Nov 2020
I made payments towards startimes on my account 0181998756
But am not seeing any service
2ndly you didn't inform us that your changing the costs,I used to pay 11000 for a month but now your telling me that only seven days yet am receiving less service
Ok let us wait and see who is who
I made payments towards startimes on my account 0181998756
But am not seeing any service
2ndly you didn't inform us that your changing the costs,I used to pay 11000 for a month but now your telling me that only seven days yet am receiving less service
Ok let us wait and see who is who
Reply by Kefa Robert on 18 November, 2020
Comment Hello I have paid my money and it's now 2hours up to now u haven't worked on me my Startime decorder is telling me no access to the channel what could be the problem this is my account 02036783642
COMPLAINT #7175 - Billing or Collection Issues