Disconnection before expiry date of subscription - Consumer Complaint for STAR TIMES Kampala, Uganda, Helpline, Customer Care Number
Hello management! Everytime I pay for a monthly or weekly novela package on account number 01819713947 it is terminated before the right date. I'm so much disappointed in your billing rates.
Reply by Ssenyondwa Ceaser on 20 February, 2021
I paid 28000 for classic but u have given me Nova why??
Reply by Marion on 16 May, 2021
Please please star times stop playing with our money. I have a balance on your account which is reasonable enough to add some amount to pay for my classic, instead you converted my 6k to one day payment only. Yet you are to add it to my balance so I can have my classic package. Stop stealing my money and i think some investigations should be carried out on yours services as soon as possible.
Reply by Kato Richard on 7 June, 2021
Comment I have paid my weekly fee for 4000 for Nova boque but nothing happened then it says not submitted
COMPLAINT #9270 - Billing or Collection Issues