Not receiving service - Consumer Complaint for STAR TIMES Kampala, Uganda, Helpline, Customer Care Number



I have just paid 12000 for Nova bouquet but am not viewing anything. Nothing is showing. My account on which I paid is 02036802565. Kindly help me watch
Reply by sebunya cyrus on 3 November, 2020
I have just paid 12000B but am not recieving any service 02036785460
Reply by Nakibinge john on 14 November, 2020
I subscribed BT I can't access TV it show channel not subscribed my number is 01819562253
Reply by Arweny Felix on 25 November, 2020
Thank you star times Uganda, i have a feedback from my 4 years old son he needs the cartoons for the fire brigade and he also noted that some of the cartoons have become monotonous especially in JimJam where the same cartoons is played everyday and most times. He adviced that these issues needs to be addressed to improve customer's satisfaction. Thanks. Feedback from Gulu city-Uganda.
Reply by Moses Pro on 30 January, 2021
Hello, I am so disgusted that i paid a monthly fee for a month but my decoder is currently saying that service unavailable. I will be too gratefull ig u help me solve my problem.

My StarTimes account number is 02036721759
Reply by Lubangaiddi on 26 May, 2021
Not receiving the service why????
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COMPLAINT #7372 - Customer Service Issues
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