Consumer Complaint Database


SENDER
Adrian de Lange
ood day

I signed a contract with Vodacom this week, received my cell phone and sim etc etc but from my first enquiry with Vodacom, I stated that I would need to retain my PAYG NUMBER as I need it for business purposes.

I enquired with your call centre, being referred from pillar to post, and i...Read All
COMPLAINT #15388 - Customer Service Issues
SENDER
carol
its not the first time my order is not in time. its ald been long time. right now, my order sushi king bukit raja, ordered at 3.17, and it says 15-30 mins. and at 3.30 or 3.35 it says my ordered has been picked up! but the driver is still at the shopping mall location until now 4.55pm. ???? and we c...Read All
COMPLAINT #15387 - Delivery Issues
SENDER
Tshidi
I bought 2chest drawers at lakeside mall bradlows in January 2020 and when delivered noticed that they were not in good condition and called the store so that it may be exchanged as they came damaged from them.They took almost 10 months to pick up the drawers and I’m still waiting even now for th...Read All
COMPLAINT #15385 - Repair Issues
SENDER
Osei Emmanuel
please i won some money from sporty bet butvit says i cannot withdraw cause my withdrawable amount is 0.00 but i have cash in my account...Read All
COMPLAINT #15384 -
SENDER
Jerson Agbay
I was going out from parking of puregold tabang using my bike then driver of van with playe number NBD 9375 head towards me and was in the wrong way. I was out of balance because the van was wide and blocking my way. I asked him why is he on the wrong way, he reasoned that he was just slow.

I ho...Read All
COMPLAINT #15376 - Delivery Issues
SENDER
Tembela Metuso
RECIPIENT
PEP STORES
I visited pep store kraaifontein 8735 03/86/2021 at 17:15. The store closed at 17:30 and I was already in the queue with the items I wanted to layby. When it was my turn, the cashier Jennifer had an issue with the fact that I wanted to layby and asked where I was the hole day? As surprised and puzzl...Read All
COMPLAINT #15374 - Customer Service Issues
SENDER
Indrani govender
Hi Indrani govender took a loan of 3000 for 6 months from Nov last year first amount was deducted from my sassa infinity card in December and the 6 months ends in May but there was a deduction for June when I approached the branch in Phoenix the finbond branch I was told I am in areas I when down to...Read All
COMPLAINT #15373 - Customer Service Issues
SENDER
I De Wet
I very unhappy about the services i re sieved from a Amanzimtoti store.
I went online to find Product ID: 000000000000188224_EA Livelekker Clip-on Eyelets and saw that the store had stock. I drove from Margate 110 Km to buy the item. I arrived at the store and was told they have 2 in stock and the...Read All
COMPLAINT #15372 - Product Issues
SENDER
Penelope Cindi
Hi hope you find this complaint inconsiderate....I’m typing currently from Clicks pharmacy in Orange Farm Eyethu Mall,I find it very distressing and unprofessional for your pharmacist to be asking for permission from the main member of the medical aid and making them aware that one is in purchase ...Read All
COMPLAINT #15369 - Service Issues
SENDER
Siviwe Golimpi
RECIPIENT
PEP STORES
What A Disgusting and Appalling Customer Care Service- A Disgrace at PEP DIVISION 5590-003 TEL: 047 531 1479

I purchased a 49799 DSTV EXPLOR Multi Choice Serial No. A303441519 at Pep Store, opposite Game Store, Circus Triangle in Mthatha on the 05 April 2021.

I was promised that a satellite di...Read All
COMPLAINT #15368 - Delivery Issues
SENDER
Bethuel Sihlangu
RECIPIENT
PEP STORES
I lay byed a cellphone at pep cell Dwars loop mall and it expired I went to the shop n told them that I lost d receipt I gave them my I'd n they found that the laybye expired n cancelled n I said with my money can I take something they told me to make an affidavit stating that I lost my receipt whic...Read All
COMPLAINT #15365 - Refund / Exchange Issues
SENDER
Phetha Tabayi
I am annoyed Ive been explaining myself.I made a payment at a vodacom shop and vodacom cannot allocate the payment so what must happen?I am so flippen annoyed ...Read All
COMPLAINT #15363 - Other Issues
SENDER
Valerie Thorp
Re: Vodacom Order No SR210525-630616

On the 31st March 2021, I informed Vodacom that I would be relocating on the 30th April and completed the notice form giving the specific dates and addresses. Vodacom totally ignored the requests on this form and disconnected my service prematurely resulting ...Read All
COMPLAINT #15362 - Customer Service Issues
SENDER
Leon Barnard
The Centurion switchboard cuts all inbound calls before going to agent. All options terminate calls. Call number : 012-673 3800....Read All
COMPLAINT #15359 - Contract Issues
SENDER
Mrs TOKKIE le GRANGE
Iam living in Kimberley. On Monday the 31st May 2021 I visted Dischem in Kimberley to buy some MCT and olive oil and a pack of tissues. When I put the olive oil into the trolley, the bottle of oil slipped out of the trolley and fall down on the floor and broke into pieces and spill the olive oil...Read All
COMPLAINT #15356 - Service Issues
SENDER
Nandipha Mema
Withdrawn ...Read All
COMPLAINT #15355 -
SENDER
Daniel
Just want to make a report about my experience with 2 riders. I ordered something from shopee. I wasn't able to get my order yesterday because the rider wasn't responsive. I texted him as soon as I received the message from J&T notifying me that my package is out for delivery. I texted him using the...Read All
COMPLAINT #15354 - Delivery Issues
SENDER
GERALDINE CANGCO
It seems that the parcel got misrouted twice and its going back and forth. The package is now delayed and not the usual waiting time for j&t delivery to my area from the person that sent me the package. Kindly check...Read All
COMPLAINT #15352 - Delivery Issues
SENDER
Farzeen
I upgraded my contract 10 days ago, Samantha was the lady that helped me and assured me she had stock of the phone. I asked her to process the upgrade. 10 days later i have not received my device i have not heard back from her despite numerous attempts to get hold of her, i have now spoken to over ...Read All
COMPLAINT #15350 - Customer Service Issues
SENDER
Mairom, Anneth Liza
I have sent a parcel to India, Meghalaya shillong on 24th april using LBC. They later told me that my parcel is disposed off at delhi, i told them to bring back the parcel but they did not do so, and then i filed a complaint on 19th may and was asked to wait for a phone call from lbc, yet nobody has...Read All
COMPLAINT #15349 - Refund / Exchange Issues