Disgusting Customer Care Service - Consumer Complaint for PEP STORES

Siviwe Golimpi
What A Disgusting and Appalling Customer Care Service- A Disgrace at PEP DIVISION 5590-003 TEL: 047 531 1479

I purchased a 49799 DSTV EXPLOR Multi Choice Serial No. A303441519 at Pep Store, opposite Game Store, Circus Triangle in Mthatha on the 05 April 2021.

I was promised that a satellite dish and LNB will be delivered at door step for its installation the same day, of which that could not happen until I hired someone to install it and when I visited the shop the following day to find out what happened, I got a very rude, arrogant and naïve responses, worsened to be driven from pillar to post without a single, vivid explanation or clear clarity from the management till to date.

I hate passing by that shop, its disgusting!
COMPLAINT #15368 - Delivery Issues
Required to inform you about complaint approval (or reject).
We will not publish your email.