SportyBet Ghana Complaints

Ghana - Ghana, Accra
0242426200

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Consumer Complaints ( 87 )

SENDER
Akwesi Boadi
I was just about winning 583 Ghana cedis today. Do you know what they did... ??? They took off the bet slip from my page. I refreshed several times but I couldn’t see my slip. Really??... did they do this because I would have won 583 cedis with just 1 Ghana cedi???.smh
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COMPLAINT #13858 - Other Issues
SENDER
Derrick Baah
I won a bet on Friday but they are still telling me some match will settle 5 days more
Please I want u to give me my mom back please
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COMPLAINT #13640 - Other Issues
SENDER
Francis yawson
Sportybet keep on deducting huge money from potential return for one match refund which I don't understand.. yesterday I place a bet of 559ghc as potential return and a match was refund n for them to give me my money they deducted 55ghc from my cash why should it be so if that team wealth 55ghc why will I waste my time to select over 12 teams please see to it I want my money back
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Reply by Eric on 4 April, 2021
Is a sportybet a scam or betting company? Is is very hard to even get their numbers to call and talk to them.what is this? No online chat with a representative. I have a question to ask them but I cant get their contact.
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COMPLAINT #13584 - Refund / Exchange Issues
SENDER
Dauda Musah
Ivory Coast played an African cup qualifier match against Ethiopia on the 30th day of March 2021. And that match ended with the Ivory Coast winning by three goals to one.

And sporty bet refunded the odds of that particular match that ended.And i think there is nothing wrong with that match for the odds to be refunded. So i seriously want to know why.

Don't do this to your customers sporty bet, a lot of people were complaining. We don't deserve this.
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COMPLAINT #13515 - Customer Service Issues
SENDER
Emmanuel Evans Mensah
I deposited 10 cedis into my sportybet account but is not reflecting in my account i called tigo to verify and they told me.it was successful.
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COMPLAINT #13134 - Refund / Exchange Issues
SENDER
Thomas opoku
Its been 2hours since I deposit 300 into my sportybet account I have not received the into my account to stake bet. I thought it was problem from tigo, I called them and they told me the money is successfully inside my bet account but there's no money inside and I have called your number too no one answered..
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COMPLAINT #12740 - Customer Service Issues
SENDER
Priscilla offei
Hi, please I tried to redraw money from my account but they said my account has been locked for Temporary. Is been almost 4months now it has always been that. Is still not unlocked.
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COMPLAINT #12165 - Refund / Exchange Issues
SENDER
Apeke Obed
I staked a bet with 100 cedis on an first half goal and immediately it was time I was told my bet was lost whiles I clearly recall 1:0 score line to the second half
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COMPLAINT #11997 - Other Issues
SENDER
PRUDENT NYANYOVOR
A bet was placed and the total number of matches were 15. The amount payable was 803.69 cedis. Two matches were cancelled and the money was reduced to 332.10 cedis. Per the calculations that was sent by the company the amount to be paid should have been 563.09 cedis but we received 332.10 which is far less than the expected amount.
Refund / Exchange Issues Photo

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COMPLAINT #11814 - Refund / Exchange Issues
SENDER
Isaac Yao kwofie
Am very Saddened to report to these in-regularity in your sportbets.
My name is Isaac Yao kwofie.
I was robbed by your Platform latest Two day of about 630.00 Ghanaian Cedis and I believe strongly that I was robbed of that money. It's sad that such a Successful betting site would do this to his loyal customer.
Here is my telephone number +233241818224/0241818224.
Please kindly check your System and make this corrections Please .
I have lost everything. I Had Joker Appear like 3times in Every Slot .
Kindly refer to my Account and see the in-regularity it's sad. If Possible deposit at-list 250.00 back to my Account. Else I advice those whom I thought to play with Sportybet to Stop Cause Soon they would face the same Faith, Because I thought Your Platform was fair.

Yours Sincerely ,
Isaac...
Reply by Isaac on 22 February, 2021
Please don't call this number am not a sportybet Agent, know one is paying for that job please...
Reply by Kojo Davis on 11 April, 2021
Sporty bet keeps suspending all my live matches also those which are not yet start, and I can't make cash out to even the unplayed ones.this problem started this morning and everyone is complaining
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COMPLAINT #10928 - Refund / Exchange Issues
SENDER
Nana Qwame
I've won a bet since yesterday evening. I want to withdraw my money it's on pending mode for the past 12 hours.
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COMPLAINT #10633 - Refund / Exchange Issues
SENDER
Gerald elorm junior
I won a bet yesterday but cash out has not been given to me, the match between CD Santa Clara and benfica has ended in a draw game but they said is still ongoing delaying my cash out, I don't understand why
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COMPLAINT #10597 - Other Issues
SENDER
Patricia Amoako
I deposit money into my account and it cannot found it in my account and one is still pending please send me back my money
Reply by Prince Boateng on 19 January, 2021
I deposited 3gh in my account and it found it in my account
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COMPLAINT #10092 - Refund / Exchange Issues
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Kwame Anderson
I deposited an amount of money into my account and now I can't with my money back.They're given weird policies .If this is what sportybet will do diaa,aduab) will cry
Reply by Atsu on 16 February, 2021
Over two weeks now,I can't make withdrawal from my sporty bet account.is so painful to deposit all you have laboured for and luckily you won but sporty refused to remit the money into your account when you place a withdrawal.
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COMPLAINT #9841 - Other Issues
SENDER
Izegbune Chiedu
Sir, I received an alert from my zenith Bank account that sportybet was reducting my money without my permission and knowledge, over#283,000 was reduced and I need my money refund to my account, my sportybet account cannot open keep letting me wrong password, 07034429854.included are the details
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Reply by Michael larbi on 13 March, 2021
Why is that after they have finished playing the match, and they will be saying still ongoing u people should stop that
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COMPLAINT #9015 - Other Issues
SENDER
Ekechukwu Vera
I operate with Access bank but I can't find any access bank option to deposit my fund and play my game,,the only option is first bank,Zenith bank,Gtbank,and Wema why??
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COMPLAINT #9003 - Customer Service Issues
SENDER
Olasunkanmi Adebanjo
I left my sportybet wallet with 685000 last night but before 6am this morning the sum of 541000 has been transferred from my account without my authorization.
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COMPLAINT #9001 - Other Issues
SENDER
Williams Wonderland
This morning around 6 am I requested a withdrawal of 2000 Ghana cds to my mobile wallet after wining yesterday in the champions league for hours now have not received my payment to my mobile money wallet I contacted the customer service several times but they kept saying it was a network issue and I should be patient for a long time now have still not received my money please help me resolve this issue we see your company as a legit and one of the best betting platforms in Africa don't let us doubt you now thank you
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COMPLAINT #8994 - Service Issues
SENDER
Emmanuel Dickson
I have won a bet yesterday and I decided to wildraw the money but the money has been deducted from my account but didn't show up on momo warret why (0540487371) this is my account number
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COMPLAINT #8990 - Sales Issues
SENDER
Agyei Kuffour Jephthah
I made a withdrawal from my bet account but it is still pending around 8:30am on 25 November 2020 and has been withdrawn from my bet account but I haven't recieved money please I need your help and this is my number 0246786732
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COMPLAINT #8983 - Refund / Exchange Issues
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