SportyBet Ghana Complaints

Ghana - Ghana, Accra
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Consumer Complaints ( 37 )

SENDER
Iddrisu Nuhu
I placed a bet on Antalyaspor or over 2.5 no and the score was galatasaray 5:0 Antalyaspor what shows that the bet has lost
Comment
COMPLAINT #2449 - Other Issues
SENDER
Isaac Asare
i have won a bet tocket yesterday but one match has been tagged as not started whiles it has been played.
Reply by Seth osei on 20 December, 2019
My 49.50 cedis transaction into my sportybet account that failed has not been paid back.
I need my money now please.
Reply by Kennedyberry on 19 March, 2020
I also had unpaid bet ticket right now and am calling the office line no response,pls I want my bet paid today
Comment
COMPLAINT #2426 - Service Issues
SENDER
Audry Weseh Avilugu
Unsuccessful deposit to my bet account. Meanwhile funds have been moved out of my mobile money account. I am running out patience, pls rectify asap...my number is 0244608072.
Reply by Mensah martin on 2 December, 2019
My money have been deducted from my mobile money accounts but have not show on my bet account 20gh my number is 0547510090
Comment
COMPLAINT #2381 - Other Issues
SENDER
Annes Yunus
I placed a bet since Friday and I won all the matches I staked. It's still telling me that one is ongoing since friday.ive been expecting my money to be in the account by today but still nothing is there. Kindly check it out and work on it for me As soon as possible.
Refund / Exchange Issues Photo

Reply by Raymond Sarpong on 10 December, 2019
The same thing has happened to me I placed a bet on UEFA champions league match which I won but has been added to my lost bet
Reply by Raymond Sarpong on 10 December, 2019
The same thing has happened to me I placed a bet on UEFA champions league match which I won but has been added to my lost bet
Comment
COMPLAINT #2322 - Refund / Exchange Issues
SENDER
Twum Kwabena
Yesterday I staked a bet and I won but you said I lost the bet .And the game is basketball that is Galatasaray win and the final score is 84:83 but you have carried my bet to lost bet.
Refund / Exchange Issues Photo

Reply by Raymond Sarpong on 10 December, 2019
I’m facing the same problem and I don’t know how to solve it since none of their staff a willing to listen to me.. I won a bet and it has been added to my lost bet
Comment
COMPLAINT #2236 - Refund / Exchange Issues
SENDER
Linus Alan Shane Tsyokplo
Made a withdrawal request via their app and yet to receive the payment. They have since approve subsequent requests but failed to approve my previous requests but debited my account accordingly.
Refund / Exchange Issues Photo

Reply by Eric takyi on 17 October, 2019
Please I have won 100cedis on my sporty bet wallet but am trying to make a withdrawal. but I can't... Is on pending since yesterday
Reply by Seidu adamu on 12 December, 2019
Am facing the same problem now
Comment
COMPLAINT #2204 - Refund / Exchange Issues
SENDER
Ogbe oyeinbrakemi Ephraim
I withdrew 200 cedis today money has been deducted from my account but I haven't received the money in my mobile money pls rectify 0572068526
Comment
COMPLAINT #2147 - Refund / Exchange Issues
SENDER
Prince owusu
I won a bet yesterday 22/9/2019 at 9:00 pm and I withdraw 60.40 cedis from that time till now it is pending even when I call the customer service line they dont pick.my number is 0543963027.
Refund / Exchange Issues Photo

Comment
COMPLAINT #2144 - Refund / Exchange Issues
SENDER
Enoch Ackon
I made a deposit into my account and it was pending. It failed later on expecting the money to be in my account but it has not reflected as at now. Please why?
Comment
COMPLAINT #2136 - Refund / Exchange Issues
SENDER
Isaac Boah
Withdrawal pending but deductions made in my sporty account.

I have attached a screenshot to prove my case
Reply by Lasiru Mustapha on 3 March, 2020
Please sir, on Sunday 1/3/2020 I won 5,934.37 and sportybet sent me 1,068.33 I did not understand why you deduct it
Comment
COMPLAINT #2134 - Other Issues