SportyBet Ghana Complaints

Ghana - Ghana, Accra
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Consumer Complaints ( 81 )

SENDER
Kwame Appiah-Kubi
i have Ghc 5 in my account and I’m trying to stake a Ghc 5 bet but it keeps telling me my balance is insufficient. what’s the problem?
Resolve it immediately. Thank you
Comment
COMPLAINT #3349 - Customer Service Issues
SENDER
Eric
I won't I bet and up now my account has not be credited. What is the issue to credit my account ?
I need immediate answer
Reply by Bayor henry on 23 May, 2020
I won I bet but money is not coming y
Comment
COMPLAINT #3052 - Other Issues
SENDER
Emmanuel paintsil
Hello.. My bet with bet id 200416190227bet83335190 has been tag wrongly after bet won and a rollback effected in the sum of ghc725.This is wrong as other betting companies have my selection winning. Please resolve this mistake promptly
Game id 7789/ 16/04 19:30
Thank you
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Reply by Emmanuel Boadi on 9 August, 2020
Wrongful rolling back of winnings

Please My bet with bet id
200809142015bet85468920 has been tagged wrongly after i have won the bet and rollback of Ghc13.41 has been deducted from my account. This is a mistake because all other betting companies have this selection winning. So please check into this and resolve this mistake.
Game id 21629 / 09/08 13:45 and game id 11703 / 09/08 13:45.
Thank you
Reply by Bismark Kyeremeh on 20 August, 2020
My bet ticket number 974087 is tagged winning-rollback and the amount deducted. What is the meaning of that? Please credit my accounts
Reply by Basit abdulai on 6 September, 2020
Pls my bet has been tag rollback....pls refund refund my money for ok...
Comment
COMPLAINT #2952 - Refund / Exchange Issues
SENDER
Ntiliban Nnandor
The above betslip since yesterday was cancelled in the course of play and I was not credited my refund. Due to that, the above betslip can't settle.
Reply by AGYEI RICHARD on 9 July, 2020
They are fake. I wanted to withdraw my own money from my sportybet account. Come and see what they are telling me... we cursed them.They say they offer 24/7 support tweaaa***
Reply by Emmanuel ofoe on 5 November, 2020
Withdrawal pending
I won a bet of 168.65 GHS on 5th November 2020 on my number and I tried to withdrawal my funds but it didn’t succeed neither has the money being reversed to my sportybet wallet please help me .. I urgently need money .. this is my number 0547609865
Comment
COMPLAINT #2843 - Refund / Exchange Issues
SENDER
Iddrisu Nuhu
I placed a bet on Antalyaspor or over 2.5 no and the score was galatasaray 5:0 Antalyaspor what shows that the bet has lost
Reply by Abena Basing on 11 July, 2020
I won a bet and it was considered as lost bet bet ID 19609
Comment
COMPLAINT #2449 - Other Issues
SENDER
Isaac Asare
i have won a bet tocket yesterday but one match has been tagged as not started whiles it has been played.
Reply by Seth osei on 20 December, 2019
My 49.50 cedis transaction into my sportybet account that failed has not been paid back.
I need my money now please.
Reply by Kennedyberry on 19 March, 2020
I also had unpaid bet ticket right now and am calling the office line no response,pls I want my bet paid today
Reply by de-Souza Worgbeyi on 25 June, 2020
Can you please help me with their office line. The chat section seems to be an AI
Comment
COMPLAINT #2426 - Service Issues
SENDER
Audry Weseh Avilugu
Unsuccessful deposit to my bet account. Meanwhile funds have been moved out of my mobile money account. I am running out patience, pls rectify asap...my number is 0244608072.
Reply by Mensah martin on 2 December, 2019
My money have been deducted from my mobile money accounts but have not show on my bet account 20gh my number is 0547510090
Reply by Stephen Kweku Aryeh on 19 April, 2020
Hi I just deposited 30 cedis into my account bh didn’t show please what is the problem
Comment
COMPLAINT #2381 - Other Issues
SENDER
Annes Yunus
I placed a bet since Friday and I won all the matches I staked. It's still telling me that one is ongoing since friday.ive been expecting my money to be in the account by today but still nothing is there. Kindly check it out and work on it for me As soon as possible.
Refund / Exchange Issues Photo

Reply by Raymond Sarpong on 10 December, 2019
The same thing has happened to me I placed a bet on UEFA champions league match which I won but has been added to my lost bet
Reply by Raymond Sarpong on 10 December, 2019
The same thing has happened to me I placed a bet on UEFA champions league match which I won but has been added to my lost bet
Comment
COMPLAINT #2322 - Refund / Exchange Issues
SENDER
Twum Kwabena
Yesterday I staked a bet and I won but you said I lost the bet .And the game is basketball that is Galatasaray win and the final score is 84:83 but you have carried my bet to lost bet.
Refund / Exchange Issues Photo

Reply by Raymond Sarpong on 10 December, 2019
I’m facing the same problem and I don’t know how to solve it since none of their staff a willing to listen to me.. I won a bet and it has been added to my lost bet
Reply by Kwasi Boadu on 3 July, 2020
Why is sporty doing this? I've won my bet but they aren't giving me my money. I just don't understand. I'll take them to court if they refuse to give me my money. Why are u guys doing this
Reply by Gyamfi Benedict on 25 September, 2020
me too I won a bet but you have added to my lost bet why tell me if I were to lost you would have taken your money fast so send my money to me.
Comment
COMPLAINT #2236 - Refund / Exchange Issues
SENDER
Linus Alan Shane Tsyokplo
Made a withdrawal request via their app and yet to receive the payment. They have since approve subsequent requests but failed to approve my previous requests but debited my account accordingly.
Refund / Exchange Issues Photo

Reply by Eric takyi on 17 October, 2019
Please I have won 100cedis on my sporty bet wallet but am trying to make a withdrawal. but I can't... Is on pending since yesterday
Reply by Seidu adamu on 12 December, 2019
Am facing the same problem now
Reply by Daniel Nyarko on 9 April, 2020
I just won a bet but it has not been credited to my account rather categorize it as lost.
Details as follows
Game ID:2396|09/04 13:05
Sheet Trollei v Chetyre Ledokola
Final score 4:3
Pick Home or Away@1.37
Market Double chance.
Pls do something before advise myself. Good evening
Comment
COMPLAINT #2204 - Refund / Exchange Issues
SENDER
Ogbe oyeinbrakemi Ephraim
I withdrew 200 cedis today money has been deducted from my account but I haven't received the money in my mobile money pls rectify 0572068526
Comment
COMPLAINT #2147 - Refund / Exchange Issues
SENDER
Prince owusu
I won a bet yesterday 22/9/2019 at 9:00 pm and I withdraw 60.40 cedis from that time till now it is pending even when I call the customer service line they dont pick.my number is 0543963027.
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Comment
COMPLAINT #2144 - Refund / Exchange Issues
SENDER
Enoch Ackon
I made a deposit into my account and it was pending. It failed later on expecting the money to be in my account but it has not reflected as at now. Please why?
Comment
COMPLAINT #2136 - Refund / Exchange Issues
SENDER
Isaac Boah
Withdrawal pending but deductions made in my sporty account.

I have attached a screenshot to prove my case
Reply by Lasiru Mustapha on 3 March, 2020
Please sir, on Sunday 1/3/2020 I won 5,934.37 and sportybet sent me 1,068.33 I did not understand why you deduct it
Comment
COMPLAINT #2134 - Other Issues
SENDER
Mohammed Abdul Rahaman
I MADE A WITHDRAWAL OF GHC 70.00 ON THE 7TH OF SEPTEMBER 2019. THE MONEY WAS DEDUCTED FROM MY BETTING ACCOUNT BUT NOT REFLECTING IN MY MOBILE MONEY WALLET. I CALLED THE HELP LIVE LINE BUT COULD NOT RESPOND TO MY CALL. I JOINED QUEUE WITH MY REPORT AND ALSO YIELDED NO GOOD RESULT. 0544190005 IS MY CONTACT NUMBER
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Reply by Vandyck Baah Junior on 21 September, 2019
Sportybet doesn't respond to costumer...I have made a withdrawal of Gh90 on 19th September 2019 till now it haven't reflected on my Momo Account...I have sent them Email live chat and been Calling but they doesn't respond to me...that's totally bad...0245937228 that's my Line ..
Reply by Agyemang prempeh on 4 August, 2020
so it seems sportybet gh is a scam..... I'm done using them
Comment
COMPLAINT #2098 - Other Issues
SENDER
Samuel Dogbe
I placed a bet between dynamo Zagreb vrs Rosenberg
Handicap (0:1)
And the outcome was 2:0 against Rosenberg
But I later saw that u people said I lost.

Plz somtin about it
Product Issues Photo

Comment
COMPLAINT #2042 - Product Issues
SENDER
Mantonginimy
For the past 3 weeks my withdrawal is still pending... Please help me recover all of it. It was on Sunday 4th August, 2019. My number is 0269803970. If this problem is not solved then i will stop being with you.
Comment
COMPLAINT #2039 - Other Issues
SENDER
Ansley Nursling Abdul
I made a withdrawal of Ghc 305.00 since Sunday August 4, 2019. Till now, the money is not sent into my Mobile Money Wallet. However, the deduction reflected and took place on my dashboard at sporty betting site. I called the live line several times but no response. I joined queue on several occasions but problem still remain unsolved. In fact, I lost all trust in this CO
Refund / Exchange Issues Photo

Comment
COMPLAINT #2038 - Refund / Exchange Issues
SENDER
Bright Baiden Jnr
I withdrew money from my account to my mobile money account and till now is still pending. And the annoying po part is that they are not answering their calls.
Reply by Ebenezer Asiedu on 22 October, 2019
My money us on pendin.
Why so long
The number is 0575250475
Comment
COMPLAINT #2037 - Other Issues
SENDER
Padmore Edmund
I won a bet and I withdrew part of my funds on the 14th of August and up to date the process is still pending
Please I need my money back
My registration number/momo number is 0550437912
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Comment
COMPLAINT #2033 - Other Issues