MIDAS STOCK BROKING CO. PVT. LTD Complaints

Nepal - Putalisadak, Kathmandu
01-4240089

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Consumer Complaints ( 4 )

SENDER
Ghan Bahadur Basnet
1) No one receives any call in your given telephone number. And the given alternate mobile numbers have been switched off. In this situation, how can we call you.
2) Before 10 days, I sold shares from my tms account.
My clint ID is:20210401793
I sent payment request two times but still yet I haven't received my sold money. What to do. How can I contact you. Through google, I found telephone and mobile numbers but they are busy all the time. Rarely, the ring rings but phone is not received. I have no any way so use this path if any one hears my complaint. When I buy any share, most of the time I pay in the same day in the evening. I have followed rules and regulations properly but troubling too much through your service. You think yourself, how many other customer are facing such problems. please solve this problem and give the related mobile number to solve this problem.
Comment
COMPLAINT #15438 - Refund / Exchange Issues
SENDER
Rachana Phuyal
I have sold one scrip one month back but they haven't paid my sold amount. So later on I bought another scrips but due to technical error I was not able to proceed my payment through TMS so I paid it directly through connect Ips. They didn't clear that money from the tms and it still shows as my payable amount. Again I bought some other scrips. They messaged me to transfer money for new scrips but I haven't paid it. I thought I will settle my transaction from my sold amount and collateral amount. I tried to contact them several times but the contact number provided by the company is unreachable. I was hoping that they will call me to settle my account but they haven't called me yet. It has been more than one month and they haven't settled my account yet. So, I would like to request take action against their negligence. Thank you!
Comment
COMPLAINT #15196 - Billing or Collection Issues
SENDER
Pradip Das
My collateral balance is not updated , I have balance of 10000 although I am not able to buy a share ... and all the contact number provided on website are wrong I am trying since 5 days but not recable.
Comment
COMPLAINT #12805 - Customer Service Issues
SENDER
Kapil Shakya
No reply for mail and contact. They do not transfer buy sell in my account on time. Its already been 7 days of buy share but till now its not tranfered and no response. I want compensation. What to do if i cant sell my buy share on time. I may b in loss. Then who will take response?
Reply by Kapil Shakya on 8 December, 2020
For now its had been settlement. Thanks for complaints db. Hope in future there may b no problem with smooth services
Reply by Bishnu Prasad Nepal on 13 May, 2021
Negligence and lying response of personal visit,

No reply for email and contact and lying response of personally visit in the company. About a month ago I have visited the company and requested them to transfer my sell amount but they told me the transfer is proceed but I could received the amount in my account about a week and I have the adjusted it by buying the scrips after that. Again I have sold two scrips one was in previous weeks and another was in before the previous week, but the transfer is not done yet. The money is urgent for me so I would like to request you to transfer my sell amount as soon as possible. Hope this types of negligence will not repeat.
Thank you.
Comment
COMPLAINT #9587 - Service Issues