Multi Choice Uganda Complaints

I subscribed for GOtv lite 12 on my decoder(4622973890)but it failed to activate the channels,i sent sms to 6488 to clear error as directed, but it failed.

My decoder has been displaying decoder upgrade for hours now and nothing is changing. The display information is saying it will take less than 10 minutes but it's now hours and no change.

I paid dstv subscription on the 2nd through airtel money using the link they gave me on the whats up platform
4 days later I have not been reconnected and I cant seem to understand where my money is
I do not have a pesa pal account so am left in a limbo because dstv decided to use funny service providers to make our lives miserable for a mere 65,000 now the story has turned I paid more than I should
Why can't they give the entire money to dstv because that was my full intention ?I font get anything my money is just stuck somewhere with yiur service providers.

My realtime channel is not showing yet its in my package. I have just renewed but its but its nt showing

Paid yesterday for go tv plus but I was only given 5 channels
IUC 7031533257 I was only given pearl magic, spark tv and NTV. I also don't have local channels like magic1, BTM, abs and many others.

I paid up and my account confirms,you received my payment but am not connected??????am I required to pay again.!!??