Multichoice Kenya Ltd - Head Office Complaints

Kenya - Karuna Rd, Westlands, Nairobi P.O.Box: 60406-00200 City Square, Nairobi
+254 20 4449000

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Consumer Complaints ( 2 )

SENDER
PETER GITHINJI
I paid for my subscription
but have been disconnected for the last 2 weeks.
OKS4Y7WPOW Confirmed. Ksh12,520.00 sent to MULTICHOICE. for account 7040101577 on 28/11/20 at 10:49 AM New M-PESA balance is Ksh0.00. Transaction cost, Ksh112.00. Amount you can transact within the day is 281,https://t.co/3UljShFb4q can now access M-PESA via *334#
Comment
COMPLAINT #9744 - Customer Service Issues
SENDER
Tshepang
I pay my dstv every month but now they are not playing everytime I have to call customer service to ask them what is happening, I have supplied proof of payment but every month It goes off. And I'm not getting any help,right now it's off again and I dont have airtime to always call you, please sort this out iam sick and tired of the service I get.
Comment
COMPLAINT #1898 - Service Issues