Sitel Philippines Complaints

I am requesting for a COE and beezn sending emails at the HR been calling the numbers provided but there is no response at all, i urgently need my COE for application and this is the only pending requirement,

I am aware it will take 3 days but just reply on the email so i know if they read it or going to proccess my request

Today Mon, Oct, 19 I received a call to converge installer saying San loc. Nyo kakabitan na po namin kayo I was so happy that time I heard that words sa tagal ko nag intay almost 2 mons na. Then installer check my area and then after awhile Hindi daw makaka bitan kasi ung block box is not activated yet so babalik na lang daw sila and sa so beautiful lungkot pinuntahan pa nmin ung ibang black box kung saan nkabitan ung tita ko kapitbahay ko lang tinignan nila ulit Tapos sabi ng installer wag na daw dun kc mahirap daw pag natural Tapos mag repair daming dahilan nung installer halatang ayaw mag install kasi tamad umakyat or what ever reason nilagay nila sa report NRW at pinapirmahan sakin at nag take ng picture q hawak ung papel na report nila sabi sakin nung installer for activation nlng ng block box at babalikan nila ako Kaya na pa oo ako then I realized tonight na NRW it means No Right of Way ung nilagay nila nagsinungaling sila sakin at 2 ung block box na pagppilian nila installan ako pero Hindi nila ako inistolan sobrang na disappointed ako kailangang ko sa work ung internet dahilan wfh ako I'm a csr and I need it. Nag bayad ako at nag intay nag matagal Tapos ganun lang gagawin ng installer ir report na NRW no way para ideclair nila na ganito dahilan lang nila un dahil ayaw nila mag kabit lahat ng dadaanan nila kamag anak ko at may mga katabing bahay na may converge samin WLA ako da lang cam or cp that time kaya di ko sila napicturan at report nila but pls. Investigate what happen Sana magawan po ito nag action sa lalong madaling panahon salamat.