Staroar Logistics Complaints

I didn't have a positive experience with this company. Firstly, I believe that they are using a pseudonym for the person that handles the quote and the overall business, Mark B, to pass off as a legitimate company. Secondly, we explicitly made mention that the property for delivery has stairs (and the number of floors) however, when the movers came they demanded that we pay them extra money because they were not aware of the stairs (despite us mentioning that we infomed this "Mark B"). Lastly, they were careless with my belongings and damaged my fridge. They argued that the insurance would cover it however after weeks of following up, they have been avoiding our calls and emails. I believe now that they don't have insurance nor are they a legitimately run business. Save yourself from being scammed and bullied, it is not worth it at all!

Thoroughly disappointed by the service received, would not recommend.